Soft Facilities Monitoring Officer

1 month ago


Portsmouth, United Kingdom Portsmouth Hospitals University NHS Trust Full time

Monitor the performance of the Soft Facilities Management (FM) services under the Private Finance Initiative (PFI) Contract. Services that are included in the PFI contract are: Car Parking, Catering, Domestics, Grounds, Pest Control, Portering, Post, Receipt and Distribution, Security, Telecommunications, Linen, Waste, Helpdesk, Housekeeper and Estates. Ensure compliance with the PFI Project Agreement and other services contracts. Implement Environmental Management compliance schemes, and continually monitor compliance.

Undertake planned and random auditing of the services. Undertake investigations and inspections of the facilities. Prepare and evaluate contract variations. Assist in the review and implementation of systems that will support continuous improvement of services.

This may include; facilitating venues, detailed minutes, agenda and circulation of relevant documents. Assist in the preparation of data and formal reports, to be presented to EFM leadership team and other Trust/PFI forums where necessary. Ensure accurate preparation of communication sheets and variation enquiries in relation to Soft FM services between the Trust and the PFI Project Co, maintaining, updating and filing information. Support the review of soft FM task requests, small works requests/minor works and variations, quotes and approvals liaising with the services users, PFI FM Service provide and the Trust Estates and Facilities projects team.

Maintain and develop (as needed) spreadsheets and databases ensuring information is accurately recorded and reviewed. Assist in the review of procurement of Soft FM services to the Trust including ensuring services meet current regulation and standards. Audit and update Soft FM Standard Operating Procedures (SOPs) and policies as required. Coordinate responses/reports for information/data requests (both internal and external to the Trust) including: Estates Return and Information Collection (ERIC); Premises Assurance Model (PAM); Freedom of Information Requests (FOI); Safety Learning Events and Risks; Complaints.Environmental Management Tasks Lead on environmental management projects (including waste and sustainability) on behalf of the Trust, ensuring compliance with regulations, attending meetings/seminars as required and monitoring compliance.

Plan and organise projects, implement changes to practices, and provide training to Trust staff on environmental management compliance. Monitoring Tasks Lead the monitoring of all Soft FM services in respect of quality, compliance and sustainability in accordance with legislation, guidance and best practice. Evaluate and analyse current service delivery of the FM services against internal services level agreement, in line with the PFI specifications and contract monitoring agreement. Participate and act upon the findings of Patient Led Assessment of the Care Environment (PLACE).

PFI Contract. Plan and organise FM service monitoring schedules. Undertake scheduled inspections, including targeted visits to ascertain the condition and compliance of the facilities. Scope of the inspection may be focused on a specific FM Service (i.e.

cleaning or maintenance). Assist with the review and development of a contract monitoring system with the PFI partner through preparation of audit tools. Provide input to the quality monitoring system as an integral part of the service specifications. Assess and monitor the impact of service development and implement necessary changes in the service specification and the payment mechanism.

Participate in internal and external monitoring audits. Other Tasks Provide advice, education and communicate to Trust staff where appropriate, with regard to the Soft FM service. Supervise the Facilities Monitoring Assistant. Develop as an individual by taking personal learning responsibility.

To undertake any other duties commensurate with this banding as required by the Trust.


  • Facilities Manager

    5 days ago


    Portsmouth, United Kingdom Hays Full time

    Facilities Manager - Paying up to £55,000! We are looking for an experienced Facilities Manager with a background in technical services. As people manager, you will manage hard and soft services, ensure high levels of delivery within KPI's, and manage, monitor and control costs, ensuring achievement of financial targets. As you will play a key role in the...

  • Facilities Manager

    3 days ago


    Portsmouth, United Kingdom HAYS Full time

    Facilities Manager - Paying up to £55,000! We are looking for an experienced Facilities Manager with a background in technical services.  As people manager, you will manage hard and soft services, ensure high levels of delivery within KPI's, and manage, monitor and control costs, ensuring achievement of financial targets.   As you will play a key role in...

  • Facilities Manager

    1 week ago


    Portsmouth, United Kingdom Coombes Forestry Ltd Full time

    Location: Petersfield, with occasional travel across South East and Midlands Due to COOMBESs continued growth, we are looking for a Facilities Manager to source multiple new Company premises within the south, south east and north of England and to be responsible for Hard and Soft Facilities Management across the business click apply for full job details

  • Facilities Manager

    6 days ago


    Portsmouth, Hampshire, United Kingdom Coombes Forestry Ltd Full time

    Location: Petersfield, with occasional travel across South East and Midlands Due to COOMBESs continued growth, we are looking for a Facilities Manager to source multiple new Company premises within the south, south east and north of England and to be responsible for Hard and Soft Facilities Management across the business click apply for full job details


  • Portsmouth, United Kingdom Veolia Full time

    **Salary**: Starting from £28,350 per annum plus Veolia benefits **Location**: Portsmouth **Programme Duration**:2 years When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Through our graduate scheme you’ll help us to achieve our purpose of Ecological...


  • Portsmouth, United Kingdom The Salvation Army Full time

    Hours: 35 per week which may include some evening and weekend working. Interview Date: TBA Portsmouth Homeless Family Service is based across three residential Lifehouse's, accommodating a total of 45 homeless, vulnerable families (which included couples, single parents and pregnant mothers) with support needs. We also support 32 families living in...


  • Portsmouth, South East, United Kingdom The Workshop Full time

    An exciting position has become available for a full time HSE Officer to join our client's friendly team based in Portsmouth.A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Our client is a leading manufacturer based in Portsmouth. They have an excellent team who always work...

  • Security Guard

    1 week ago


    Portsmouth, United Kingdom Corpor@te Facilities Services Full time

    Corporate Facilities Services are a national provider of Cleaning, Security and Support Services specialising in shopping centre facilities management and customer service. We currently have a vacancy for permanent Part Time Evening Security Guard at The Boardwalk, Port Solent, Portsmouth The position will be every Friday and Saturday night working...


  • Portsmouth, United Kingdom Daniel Owen Ltd Full time

    Daniel Owen is an established recruitment consultancy specialising in the placement of quality, temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. You will be working with an established international Facilities Management...


  • Portsmouth, Hampshire, United Kingdom Alliance Medical Full time

    Be flexible with working hours We have a unique and exciting opportunity for a Facilities Coordinator to join our team at the Alliance Medical Portsmouth Community Diagnostic Centre. The Portsmouth Community Diagnostic Centre, is a brand new site currently being developed This is a full-time role, 40 hours per week covering a 12-hour service, 7 days a...


  • Portsmouth, Hampshire, United Kingdom Alliance Medical Full time

    Able to work in the UK without the requirement of sponsorship 100 % Be flexible with working hours 100 % About the role We have a unique and exciting opportunity for a Facilities Coordinator to join our team at the Alliance Medical Portsmouth Community Diagnostic Centre. The Portsmouth Community Diagnostic Centre, is a brand new site currently being...


  • Portsmouth, United Kingdom Veolia Full time

    Salary: 51k + £500 P/M Car Allowance + Up to 15% Annual BonusLocation: Anchorage Road, Portsmouth PO3 5PUWhen you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine...


  • Portsmouth, United Kingdom EE Glass Full time

    **HSE & Training Officer** EE Glass is a leading manufacturer of Energy Efficient, insulated glass products, based in Portsmouth. We have an excellent team who always work to an extremely high standard, due to this we are proud of the repeat custom that we receive. An exciting position has become available for a full time HSE Officer to join our friendly...


  • Portsmouth, United Kingdom Electus Recruitment Solutions Full time

    High Hazard Facilities Consultant - A specialist Safety and Environmental Consultancy is seeking a High Hazard Facilities Consultant to join their growing team. This company provides independent, expert, value for money, and operated with integrity, openness, and trust services to their diverse client portfolio. Job Description The High Hazard Facilities...


  • Portsmouth, United Kingdom Bardwood Support Services Limited Full time

    About the roleTitle – Retail security officerPay Rate – £15.05Location – PortsmouthShift Timings – 173 hours a week - x4 officers requiredYou will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.What will you get in return?Please note all...


  • Portsmouth, United Kingdom Electus Recruitment Solutions Full time

    High Hazard Facilities Consultant - A specialist Safety and Environmental Consultancy is seeking a High Hazard Facilities Consultant to join their growing team. This company provides independent, expert, value for money, and operated with integrity, openness, and trust services to their diverse client portfolio.Job Description The High Hazard Facilities...


  • Portsmouth, Hampshire, United Kingdom Positive Employment Full time €17

    Positive Employment is currently recruiting for a Finance Officer for our client a local government based in Portsmouth. The successful candidate will ensure that income billed to customers through the sundry debtor ledger is collected on a timely basis and that queries are pursued and monitored to ensure prompt resolution. Part of a team of eight working on...


  • Portsmouth, Hampshire, United Kingdom Daniel Owen Ltd Full time

    Daniel Owen is an established recruitment consultancy specialising in the placement of quality, temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. You will be working with an established international Facilities Management...


  • Portsmouth, Hampshire, United Kingdom Daniel Owen Ltd Full time

    Daniel Owen is an established recruitment consultancy specialising in the placement of quality, temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance and engineering companies. You will be working with an established international Facilities Management...


  • Portsmouth, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Operations Manager Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Portsmouth £39,347 to £42,978 DOE + Pension + 32 Days Holiday + Bank Holidays + Christmas closure Excellent opportunity for an electrical operations manager looking to join a leading educational...