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Used Car Progressor

1 week ago


Bromley, United Kingdom Stephen James Automotive Limited Full time

**Used Car Progressor**

Stephen James BMW is looking for an organised Used Car Progressor to join the team. This is a great opportunity to develop your career with one of the world’s most admired brands in the automotive industry.

**Your role**

As the Used Car Progressor, you will be responsible for ensuring that all used vehicles that come through the Used Car Department are logged, prepared, and launched on the website and ready for sale in the Used Car display within three days of arrival onsite. You will provide outstanding customer service by understanding the requirements of the Sales team and exceeding their expectations with regards to having the cars ready for demonstration and your knowledge of the vehicles available.

**The main duties of the role include**
- To be knowledgeable about all the cars that come through the Used Car Department, ensuring they are all prepared, cleaned, photographed and launched on the websites within 3 days of arrival
- To ensure the Used Car display is of the highest standard liaising with the onsite valeting team to prepare the vehicles and ensuring prices are correct
- To prepare vehicles for customers once sold, fuelled to agreed levels
- To complete weekly reports showing the status of vehicles not yet on display
- To send cars to auction with the correct paperwork
- To assist the sales team when required

**Your profile**
- To have excellent communication skills
- To enjoy working in a fast-paced environment
- To have the ability to keep up to date with complex information with good analytical and problem-solving skills
- To be good with administration, diary management and following up within agreed timeframes
- To have a passion for customer service, have a process orientated approach and be professional and well presented
- To preferably, have experience in a similar role or as a Used Car Controller in the motor trade
- To ideally, have previous knowledge using DRIVE/Kerridge/Autoline
- Must be eligible to work in the UK and have a valid clean UK Driving Licence for a minimum of 1 year.

**About Stephen James**

Stephen James Group is an established authorised BMW and MINI franchise with dealerships in North and Southeast London and Kent. As an employee-owned company, our staff hold to our 5 Core Values of providing Unrivalled Service to customers and colleagues, Unquestionable Honesty, People Obsession, Outrageous Creativity and Giving Back to the community.

Our teams, whether in customer facing roles or our workshop, are amazing - we’re passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer.

Ensuring that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities gives us a great opportunity to provide a relatable service from people who are experts in the automotive industry.

**Salary and Hours**

Basic salary £26,000 with an OTE of £32,500 per annum (£6,500 bonus over the year payable monthly based on KPIs and audit pass)

Monday to Friday, 8am to 6pm

**Benefits**

Stephen James values our employees and invests in personal development and training. In addition, offering these market leading benefits to all our colleagues:

- Long service awards - enhanced holiday entitlement
- Discount schemes with popular retailers - helping you save more
- Employee Car Ownership Schemes - for yourself and family
- Employee Assistance programme - your wellbeing is important to us
- Access to private healthcare - we put health prosperity at the forefront
- Pension scheme and life assurance - confidence in your future