Customer Service Associate

3 months ago


Acton, United Kingdom a.i global solutions Full time

Job Title: Customer Service Representative

Job Summary:
**Responsibilities**:

- Communicate effectively with customers in a professional and courteous manner
- Assist customers in English and Spanish, utilizing bilingual skills when needed
- Analyze customer inquiries and provide appropriate solutions
- Utilize multilingual abilities to support customers from diverse backgrounds
- Perform data entry tasks accurately and efficiently
- Demonstrate excellent customer acquisitions
- Upsell products or services to enhance customer experience

**Skills**:

- Strong communication skills
- Proficiency in English
- Multilingual abilities are a plus
- Analytical skills to assess customer needs
- Experience with upselling techniques
- Proficient in data entry tasks

Pay: £15,350.72-£31,984.40 per year

Work Location: In person



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