Membership Assistant

3 weeks ago


Crawley, United Kingdom Gatwick Diamond Business Full time

**Membership Assistant - Job Description**

**Background**

Established for more than 70 years, Gatwick Diamond Business (gdb) has been the leading voice for business and commerce in the Gatwick Diamond.

We are an independent membership organisation serving the Gatwick Diamond Business Community. As a ‘not for profit’, we are owned and run by our members for our members. Our mission is to help Gatwick Diamond businesses achieve their ambitions by being part of a thriving business community - better connected, supported, promoted and informed.

**Main Purpose**

To provide support to the Membership Manager with Membership Recruitment & Retention, contributing to member satisfaction and membership & revenue growth.

**Key responsibilities include**:

- Engaging with members to improve membership retention.
- Ensuring members utilise all communication channels to promote their business.
- Responding to existing and prospective members’ queries.
- Maintaining and updating the membership database and records.
- Appointment getting and setting for the Membership Manager, for existing members and prospects, & attending meetings when appropriate.
- Assisting with research and data capture on prospective members & competitors.
- Preparing correspondence to be sent to existing and prospective members.
- Working alongside the team to coordinate and deliver membership activities.
- Attending gdb Member Events on a regular basis.
- Maintaining & updating the gdb Website including the Membership Directory
- Sales and administration of Diamond Magazine
- Social Media support on campaigns for Membership
- Supporting the delivery of:

- Membership Marketing Plan
- Online and offline content including video, Diamond Magazine & other collateral.
- Media & PR Development
- Supporting gdb in attracting new members and promoting the organisation.
- Carrying out other activities as may be required in growing and servicing the Membership.

**Preferred skills & requirements**
- Excellent communication skills
- Adaptable and a good team player
- Ability to navigate social media platforms and update websites.

This job description is non-contractual, and Gatwick Diamond Business reserves the right to review, revise, amend or replace the content of this job description from time to time to reflect the changing needs of the organisation.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Crawley: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Crawley

Expected start date: 01/05/2024



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