HR Secretary

We are looking for a HR Secretary to join The People Team at The Pet Vet.

This role is responsible for key administrative tasks within the People team, thereby supporting all of the group’s colleagues, helping to achieve the vision for the business: to wow our customers by creating a happy, healthy and stimulating environment for all our colleagues.

We are looking for someone to work Wednesday, Thursday and Fridays (24 hours a week) on a fixed term contract for Maternity Cover.

**Duties and responsibilities**

People
- In liaison with the Recruitment & Onboarding Co-ordinator, provide administrative support for new starters:

- Set up on HR system.
- Manage the issue and receipt of contracts and relevant agreements.
- Book new starter inductions.
- Upload of completed induction checklists.
- Manage colleague pension arrangements.
- Manage colleague private healthcare arrangements.
- Manage colleague death in service arrangements.
- Manage colleague income protection arrangements.
- Manage colleague contract amendments.
- Manage communications regarding pay reviews.
- Book appraisal, return to work, performance management, disciplinary, pregnancy risk assessment and exit interview meetings.
- Ensure colleagues are receiving the correct salary, rewards and benefits.
- Manage birthday gifts/cards.
- Manage anniversary recognition gifts/cards.

Operations
- Book Vet post graduate certificate courses, ensuring they are covered under TPV training agreement.
- Book Vet CPD events, including arranging accommodation if required.
- Track CPD expenditure and days.
- Manage the administration of HR systems, ensuring all colleagues are registered and using the platform
- Prepare timesheets for payroll.
- Process holiday, sickness and CPD days.
- Manage TPV rewards and benefits schemes.
- Ensure contracts, appraisal documents, performance management meeting minutes, disciplinary meeting minutes, return to work forms and pregnancy risk assessments are loaded onto Sage HR

Customer
- Actively promote The Pet Vet and The Vet at every opportunity.

Strategic Activity
- Support the Central Support team and board in promoting the values of TPV.
- Demonstrate a commitment to continuous improvement to further support the business.
- Special projects as agreed with the Managing Director.

**KPIs**
- Colleague retention.
- Colleague engagement.
- Adjusted net profit.

**Behaviours**

This role requires a focused, self-motivated and organised individual who can use their own initiative.

The role holder must have the ability and adaptability to provide administration support to a busy and dynamic colleague team. This role therefore requires a confident but friendly individual who is extremely efficient but also personable & approachable and can communicate at all levels.

Because of the nature of some of the responsibilities, the HR Secretary must be trustworthy, understand the importance of confidentiality and show discretion when required.

Planning & prioritising are a necessity as well as providing a fully administrative service, so strong IT skills are a must.

The People Secretary must adhere to health & safety guidelines.

**Working conditions**

The role is based in a fast-paced environment.

This role is demanding and will be predominately desk based with significant VDU usage.

**We care**
- We know this is a vocation and we put our pets, their humans and each other at the heart of all that we think, say and do. This builds trust and creates long lasting relationships.
- We treat others as we’d like to be treated. We’re kind and we communicate warmly and clearly, respecting the opinions and needs of others.
- We make time to care for ourselves so in turn, we can care for others.

**Can do**
- We’re self-motivated to do the right thing, even when no one is looking, and take great satisfaction from a job done on time, right first time.
- We work smart so that we are busy but efficient, and we spend our money wisely, making the most of all the people, equipment and facilities available to us.

**Team first**
- We have a shared purpose and recognise that if the team wins, we all win.
- We embrace everyone’s individuality and the contribution they can make, knowing that the strongest teams are made up of different personalities, attitudes and beliefs.
- We achieve the most when we listen more than we talk, so that we seek to understand.
- We offer healthy challenge, provide support, learn from each other and fully use the different experiences, skills and strengths in our team.

**Better everyday**
- We’re all leaders, meaning our individual contributions really matter; so we take ownership and pride in every aspect of our work, and we invite feedback to enable us to be the best versions of ourselves every day.
- We’re progressive thinkers that love solving problems and unlocking new opportunities.
- We’re adaptable to change and keen to try new ideas, knowing that we can learn from our mistakes and celebrat