Automotive Service Advisor

4 weeks ago

Antrim, United Kingdom Radius Payment Solutions Full time

**Location**:22 Central Park Mallusk Newtownabbey BT36 4FS

**Hours**:Monday to Friday

**This role is is based in Newtonabbey in Gus Commercials, which is a recent acquisition of Radius Payment Solutions**.**

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

**The role **

The role of Vehicle Service Advisor is really important to us. You will be supervising the service reception area and ensuring customer concerns and queries are dealt with promptly and efficiently.

**What would your day to day look like?**
- Ensure that customers vehicle requirements for repairs/servicing are detailed on the job card and that the customer signs the relevant section on the job card in agreement. Note and record any vehicle damage on job card
- Ensure the customer is advised as to the type, range and cost of service & repair and follow-up any incomplete work or future requirements the vehicle may have.
- E-mail details of any additional work required and obtain signed authorisation before commencement of additional repairs
- Agree method of payment before work commences and ensure payment for repairs and servicing of vehicles is collected as per company policy
- Present completed vehicles to the customer, advising of any future requirements and ensuring customer satisfaction with the work carried out.
- Provide customer estimates according to company policy and pricing.
- Where necessary, invite the customer to talk about a vehicle problem directly with the Foreman / Technician therefore aiding first time fix and improving customer satisfaction.
- Ensure customer awareness of all products and services available.
- Sell additional products, services and repair work in a professional manner.
- Implement any Company promotions.
- Develop personal knowledge and experience in order to improve profitability, customer satisfaction and efficiency.

**What do we expect of you?**
- Possess a minimum of 4 years experience working as a Service Advisor or similar position, pPreferable within the Commercial Vehicle Industry
- Demonstrate exceptional interpersonal skills, be well-presented and have a professional telephone manner.
- Have a Full Driving Licence.
- Either hold a current HGV licence or be prepared to obtain a HGV licence

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- An accessible and approachable Exco

And of course, you will be compensated competitively, with a good range of core benefits.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Team._

  • Customer Service Advisor

    4 weeks ago

    Antrim, United Kingdom Industrial Temps Full time

    Our Client in Antrim are actively recruiting for a **Customer Service Advisor** to join their team. The Customer Service assistant reports to the customer service manager. This position is located in **Antrim**. **Pay Rate**: £10 per hour **Job Type**: Temp - Perm **Hours per Week**: Monday - Friday 9am - 5pm **Job Duties**: - Ensure the Service centre...

  • Customer Service Advisor

    4 weeks ago

    Antrim, United Kingdom Industrial Temps Full time

    Our Client in Antrim are actively recruiting for a **Customer Service Advisor** to join their team. The Customer Service assistant reports to the customer service manager. This position is located in **Antrim**. **Pay Rate**: £10 per hour **Job Type**: Temp - Perm **Hours per Week**: Monday - Friday 9am - 5pm **Job Duties**: -Ensure the Service centre...

  • Customer Service Advisor

    7 days ago

    Antrim, United Kingdom Culbertsons Full time

    We are currently looking for customer advisors, we are searching for team members with a personality, dedication, passion and a positive attitude who can offer the very best of customer service to all our customers. This role offers excellent training and development opportunities, instore progression and pension plan. Experience is not essential, we will...

  • Customer Service Advisor

    4 weeks ago

    Antrim, United Kingdom SSE Full time

    **Base Location**: Belfast **Salary**: from £22,100 depending on skills and experience + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First **What is the Role?** At SSE Airtricity our customers and our employees are our priority and we’re...

  • Service Desk Advisor

    3 hours ago

    Ballyclare, Co. Antrim, United Kingdom Brook Street UK Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Advisor Key Duties & Responsibilities Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements Generating, amending and updating service schedules and sending reminders o ...

  • Senior International Operations Advisor

    2 weeks ago

    Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations AdvisorSalary:Competitive Location: Remote, UKFull timeFixed Term Contract for 12 monthsIRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS Fully...

  • Senior International Operations Advisor

    2 weeks ago

    Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations AdvisorSalary:Competitive Location: Remote, UKFull timeFixed Term Contract for 12 monthsIRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS Fully...

  • Senior International Operations Advisor

    5 days ago

    Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations AdvisorSalary:Competitive Location: Remote, UKFull timeFixed Term Contract for 12 monthsIRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS Fully...

  • Senior International Operations Advisor

    2 weeks ago

    Antrim, Co. Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations Advisor Salary:Competitive Location: Remote, UK Full time Fixed Term Contract for 12 months IRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time....

  • Senior International Operations Advisor

    2 weeks ago

    Antrim, Co. Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations Advisor Salary:Competitive Location: Remote, UK Full time Fixed Term Contract for 12 months IRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time....

  • Senior International Operations Advisor

    4 days ago

    Antrim, Co. Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations Advisor Salary:Competitive Location: Remote, UK Full time Fixed Term Contract for 12 months IRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS...

  • Payroll Advisor

    7 days ago

    Antrim, Co. Antrim, United Kingdom Ocorian Full time

    Job Description Reporting to the Payroll Manager, the Payroll Advisor will be responsible for the range of payroll related activities in the allocated global jurisdictions where Ocorian operates. Main Responsibilities Payroll: Ensure pre-payroll tasks are completed, payrolls are run and post processing tasks finalised, in a timely, accurate and...

  • Senior International Operations Advisor

    5 days ago

    Antrim, Co. Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations Advisor Salary:Competitive Location: Remote, UK Full time Fixed Term Contract for 12 months IRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time....

  • Customer Service Assistant

    4 weeks ago

    Antrim, United Kingdom VANRATH Full time

    VANRATH is delighted to be assisting a busy expanding Energy Company for the Recruitment of Customer Service Advisors for their Antrim branch. **The role**: Our Customer Services Assistants are the first point of contact for potential and existing customers, stakeholders and incoming calls. They play a key role in processing customer enquiries, providing...

  • Senior International Operations Advisor

    2 weeks ago

    County Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations AdvisorSalary:Competitive Location: Remote, UKFull timeFixed Term Contract for 12 monthsIRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS Fully...

  • Senior International Operations Advisor

    6 days ago

    County Antrim, United Kingdom Net-Worx (2001) Limited Full time

    Senior International Operations AdvisorSalary:Competitive Location: Remote, UKFull timeFixed Term Contract for 12 monthsIRIS Software Group is one of the UKs largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS Fully...

  • HR Advisor

    3 weeks ago

    Antrim, Co. Antrim, United Kingdom Mivan Marine Ltd Full time

    With over 45 years experience, Mivan is a dynamic and progressive specialist joinery and interior fit-out contractor with a reputation for excellence and innovation and an international track record of achievement within a broad range of sectors including luxury hotels, prime residential, commercial and marine. We require an experienced HR professional to...

  • Insurance Advisor

    2 weeks ago

    Newtownabbey, Co. Antrim, United Kingdom Reed Full time

    Insurance Advisor – Personal Lines A leading Insurance Broker based in Lisburn, is currently seeking an Insurance Advisor. This is a Full-Time or Part-Time permanent position. Working hours: Monday to Friday 9am-5pm Location: Ideally working 3 days in their Lisburn office and 2 days in their Banbridge office Will also considered two part...

  • HR & OD Advisor

    3 weeks ago

    Lisburn, Co. Antrim, United Kingdom VanRath Full time

    HR & OD Advisor 6 month contract with possibility for extension Lisburn VANRATH is pleased to partner with one of Northern Ireland's best-known public sector organisations, as they seek to appoint an Organisational Development Advisor for an initial period of 6 months, with potential for extension. The Role The role will provide support the HR...

  • IMMEDIATE START

    2 weeks ago

    Antrim, Co. Antrim, United Kingdom Marks & Spencer Plc Full time

    Customer Assistant - Foods - Boucher Road 23hrs temporary (Due to operational requirements, this role is suited to those aged 18 years and over). Customer Assistant - Foods - Boucher Road 23hrs temporary (Due to operational requirements, this role is suited to those aged 18 years and over). Saturday 0530 -1130 Sunday 0900 - 1300 As the face of...