Retail Receptionist

7 months ago

Royal Tunbridge Wells, United Kingdom Wren Kitchens Full time

**About The Role**:
You’ll be the friendly, welcoming face of our showroom, greeting customers, handling phone calls and providing vital support to help the team deliver exceptional customer service.

**Hours of Work**: 37.5hrs per week (Mon - Fri)

**Main Responsibilities**:

- Greet all customers to the showroom, let them know about our products and design process and answer any questions they may have
- Make and take phone calls regarding customer appointments with the kitchen sales design team
- Liaise with Installers and Customer Service teams to handle any customer queries or feedback
- Support the showroom managers with admin tasks

In addition to any other duties, as a responsible person
** **you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

**What we offer**:

- World class training on our products, systems and sales process
- Fantastic business-wide opportunities
- Industry-leading workplace
- Staff discount after your first year with us

**About You**:

- A natural communicator with a professional approach
- Strong IT skills - Microsoft Office
- Pro-active with a ‘can-do’ attitude
- Ideally, some previous receptionist experience

**About The Company**:
Wren Kitchens is the largest kitchen retailer in the UK. With a £1billion+ turnover, we’ve over 100 showrooms in Britain and we’ve expanded into the USA too.

We’re a company that recognises and rewards talent - that’s why we’ve twice been voted the UK’s Number 1 Place to Work on Indeed. Whatever your role and wherever you join us, if you’ve the potential to progress we can offer every opportunity to build a long-term career with us.

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