Hgv Service Controller

7 months ago

Brighouse, United Kingdom Dawsongroup Full time

**Qualified Plant or Fleet Engineer looking for a different direction? Vehicle background, technical experience looking for a rewarding office-based role?**

**Dawsongroup emc **is the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. Working as a part of a busy team, we have an opportunity for a skilled Mechanically biased** HGV Technical Service Controller based at our Brighouse branch.**

The HGV Service Controller are responsible for delivering an excellent customer experience by reviewing predictive indicators and optimising resources to meet our customer’s needs; maintaining the desired service business performance, working with the wider control team reviewing and planning our field engineer’s workload to deliver and outstanding level of service to our clients.

**We are looking for someone to**:

- Instilling a “Safety first” culture
- Understanding & responding to customer requests
- Planning all jobs to maximise engineer productivity.
- Managing and controlling job progress at every stage.
- Liaising fully to ensure the job is resolved to the mutual benefit of DGEMC & our external customer
- Keeping all systems up to date at all stages with accurate job information
- Providing feedback to our clients to ensure best in class service delivery

**To be successful for this position you will**:

- Minimum of 3 years’ experience in a technical or mechanical engineering role
- Previous experience in a similar role within similar industry environment desirable
- Engineering qualification (likely to be gained in a Mechanical, Automotive or Construction Plant environment, City & Guilds or NVQ preferred) achieved through a recognised formal training programme.
- Preferably competent in the use of telematics as a diagnostic tool
- Capability to take ownership and responsibility
- Committed to delivering high standards of customer service.
- Ability to prioritise own works and work under pressure to strict deadlines
- A high level of attention to detail.
- A strong desire to deliver service excellence.

**What we offer in return**:

- Competitive Salary Package
- 24 Days holiday + 1 day birthday holiday + bank holidays
- Allocation of a turkey at Christmas
- Employer supported volunteering days
- Life Assurance x2 Annual salary
- Cycle to work scheme
- Internal promotion pathways
- Refer a friend scheme - earn up to £200
- Flu Jab
- Annual Health Assessment

NO AGENCIES

Established in 2005, Dawsongroup emc is a family-owned business leading the way in the municipal, industrial, and specialist vehicle rental market. Join the Dawsongroup family to invest your career in a company that invests in you.

  • Service Controller

    9 months ago

    Brighouse, United Kingdom Dawsongroup plc Full time

    We are recruiting for a Service Controller for our emc business based in Brighouse. Dawsongroup emc is the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. The Service Controller will be responsible for controlling the workshop as well as mobile and third-party engineers, ensuring that programmed...

  • HGV Technician

    3 days ago

    Brighouse, United Kingdom Auto Skills UK Full time

    HGV Technician   Depot Location:  Brighouse   Working Hours:  4 On 4 Off  6am to 6pm Days and Nights 6pm to 6am (Paid 30 min Lunch)   Contract Type:  Full time / Permanent role   Financial Package:  £20.00ph to £23.00ph + overtime paid at time and a half £42,000 TO £48,000 Per Annum   My client, a well-established Truck & Trailer maintenance...

  • Service Controller

    7 months ago

    Brighouse, United Kingdom Dawsongroup plc Full time

    We are recruiting for a Service Controller for our emc business based in Brighouse. Dawsongroup emc is the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. As the Service Controller you will be responsible for: - Day to day authorisation and control of hire fleet equipment repair, servicing and...

  • HGV Technician

    4 days ago

    Brighouse, United Kingdom CV-Library Full time

    HGV Technician   Depot Location:  Brighouse   Working Hours:  4 On 4 Off  6am to 6pm Days and Nights 6pm to 6am (Paid 30 min Lunch)   Contract Type:  Full time / Permanent role   Financial Package:  £20.00ph to £23.00ph + overtime paid at time and a half £42,000 TO £48,000 Per...

  • Service Controller

    7 months ago

    Brighouse, United Kingdom Dawsongroup Full time

    **Service Controller** **Join our team! **We are recruiting for a service controller to join our busy service and maintenance desk. This position is to work closely with the service team and be the first port of call for customer breakdown and maintenance queries. Controlling the workshop, mobile and third-party engineers This role will keep you on your...

  • Service Controller

    7 months ago

    Brighouse, United Kingdom Dawsongroup plc Full time

    **POSITION: Service Controller** **LOCATION**:Brighouse** **SALARY: Competitive Salary + Excellent Company Benefits** **HOURS**:Monday - Friday** Dawsongroup emc is the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. Due to continued growth, we are now seeking a Service Controller to join our busy...

  • Service Controller

    7 months ago

    Brighouse, United Kingdom Dawsongroup Full time

    **POSITION: Service Controller** **LOCATION**:Brighouse** **SALARY: Competitive Salary + Excellent Company Benefits** **HOURS**:Monday - Friday** Dawsongroup emc is the UK’s leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire. Due to continued growth, we are now seeking a Service Controller to join our busy...

  • Hgv Drainage Operative

    6 days ago

    Brighouse, United Kingdom Clearway Drainage Systems Limited Full time

    Clearway Drainage Systems are a premier drainage solution specialist company who thrive in maintaining an excellent record of high-quality service provision to its Clients throughout the UK. We pride ourselves in maintaining longstanding relationships with some of the best-known businesses across the UK, due to this we have been awarded new long-term...

  • Service Desk

    3 weeks ago

    brighouse, United Kingdom Dawsongroup Plc Full time

    Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service? Dawsongroup is looking for a proactiveService Desk & Compliance Controller to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency. Position Overview: As a Service Desk Controller, you...

  • Service Desk

    1 month ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service?Dawsongroup is looking for a proactiveService Desk & Compliance Controller to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency.Position Overview:As a Service Desk Controller, you will...

  • Service Desk

    1 month ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service? Dawsongroup is looking for a proactiveService Desk & Compliance Controller to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency. Position Overview: As a Service Desk Controller, you...

  • Service Desk

    2 months ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service?Dawsongroup is looking for a proactiveService Desk & Compliance Controller to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency.Position Overview:As a Service Desk Controller, you will...

  • Service Desk

    3 weeks ago

    Brighouse, United Kingdom Dawsongroup Plc Full time

    Job Description Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service? Dawsongroup is looking for a proactiveService Desk & Compliance Controller to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency. Position Overview: As a Service Desk...

  • Service Desk

    3 weeks ago

    brighouse, United Kingdom Dawsongroup Plc Full time

    Job Description Are you detail-oriented, an excellent communicator, and passionate about delivering outstanding service? Dawsongroup is looking for a proactiveService Desk & Compliance Controller to join our fast-paced asset rental business and play a vital role in ensuring fleet compliance and operational efficiency. Position Overview: As a Service Desk...

  • Drainage Hgv Operative

    1 week ago

    Brighouse, United Kingdom Clearway Drainage Systems Limited Full time

    Clearway Drainage Systems are a premier drainage solution specialist company who thrive in maintaining an excellent record of high-quality service provision to its Clients throughout the UK. We pride ourselves in maintaining longstanding relationships with some of the best-known businesses across the UK, due to this we have been awarded new long-term...

  • HGV Class 1 Car Transporter Driver

    2 months ago

    Brighouse, United Kingdom CV-Library Full time

    HGV Class 1 Car Transporter Drivers Location: Brighouse, West Yorkshire Shift: Monday to Friday Delivering to: Compounds and Depots Salary: £37,856 - £50,024 (Higher end achievable with performance-based bonuses) Contract Type: Permanent Igloo is recruiting both trainee and experienced HGV Class 1 Car Transporter Drivers for our client...

  • HGV Class 2 Car Transporter Driver

    2 months ago

    Brighouse, United Kingdom CV-Library Full time

    HGV Class 2 Car Transporter Drivers Location: Brighouse, West Yorkshire Shift: Monday to Friday Delivering to: Compounds and Depots Salary: £33,153 - £36,657 (Higher end achievable with performance-based bonuses) Contract Type: Permanent Igloo is recruiting both trainee and experienced HGV Class 2 Car Transporter Drivers for our client...

  • Service Desk Controller

    3 weeks ago

    Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

    We are seeking a highly skilled Service Desk Controller to join our team at Dawsongroup Plc.About the RoleThis is an exciting opportunity for an experienced professional to work in a fast-paced asset rental business, ensuring fleet compliance and operational efficiency.The successful candidate will be responsible for managing the day-to-day activities of our...

  • HGV Maintenance Specialist

    3 weeks ago

    Brighouse, Calderdale, United Kingdom Auto Skills UK Full time

    Auto Skills UK is seeking a skilled HGV Maintenance Specialist to work at our Brighouse depot. As part of an established team, you will be responsible for various tasks.Main Responsibilities:Servicing and MOT PreparationFault Finding and DiagnosticsUpdating paperwork and databasesAbout You:You must hold full industry qualifications and have served a...

  • HGV Maintenance Specialist

    2 weeks ago

    Brighouse, Calderdale, United Kingdom Dawsongroup Plc Full time

    Dawsongroup Plc is a dynamic organisation that offers a range of job opportunities across various locations in the UK. We currently have a vacancy for a Workshop Engineer/Technician based in Brighouse, West Yorkshire.Responsibilities:Perform routine maintenance tasks on sweepers and other company equipment. Conduct inspections to ensure vehicles are...