Project Co-ordinator

3 weeks ago

Dartford, United Kingdom Virtuoso Full time

**Start Date**

Immediate

**Right to work**

**Compensation**

£25 - £28k depending on experience + discretionary annual bonus

**Overview**

Virtuoso is an award winning International Managed Services Provider, and we are looking for a Project Co-ordinator to join our growing team at our offices in Kent. The applicant must have excellent customer service, organisation, communication skills and be able to manage multiple tasks at the same time in a fast-paced environment.

**Key Accountabilities**
- Responsible for managing customers as single point of contact through order process from point of sale to final closure
- Provide excellent customer service
- Act as a liaison between customers and external teams / suppliers
- Meet deadlines and work to schedule
- Updating service systems to accurately track order progress across multiple concurrent orders

**Skills/ Experience**
- Knowledge of Microsoft Teams Phone (formerly Business Voice)
- Experience of working on multiple projects at a time
- Ability to confidently communicate and address out of project scope issues/discussion with clients
- Competent in prioritising workload in a lean and fast-paced environment
- Excellent documentation skills
- A positive ‘can-do’ attitude and willingness to go above and beyond
- Excellent knowledge of MS Office Apps
- Experience using CRM systems (e.g. Salesforce)
- Excellent written and verbal communication, listening and presentation skills
- Ability to take ownership and responsibility
- Relationship management skills
- Ability to work efficiently under pressure
- Time management and prioritisation skills
- Self-motivated and self-improvement focus

**Location**

Primarily working from our office in Dartford - however travel may be required to client sites from time to time.

**Hours**

37.5 hours per week

**Benefits**

We are committed to creating great jobs for great people, and provide:
**25 days paid annual leave**, per year (in addition to statutory bank holidays). Increases every year of service up to 5 years.

**Birthday Day Off** - An additional day off to celebrate your birthday

**Perkbox** Employee Benefits Subscription** - Perkbox offers our staff hundreds of perks, discounts, and freebies from big-name brands including discounted healthcare, gym membership and many more.

**Flexibility** - We strive to be a great place to work, providing flexible work hours, great holiday entitlement and paid parental leave.

**Social Club** - We hold a monthly social club with events such as axe-throwing, bowling and golf organised by our team.

**Funded Training and Development** - Fully-paid technical courses, training and exams related to your personal development goals.

**Refer-a-friend Bonus** - Earn great rewards by introducing new members and helping to grow our team. We’re always on the lookout for great talent

**Pension** - We offer a workplace pension scheme with employer contributions from a competitive and flexible pension provider.

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