Customer Service/sales Assistant

5 months ago

StokeonTrent, United Kingdom Ready Steady Store Ltd Full time

**No Sunday or Bank Holiday work**

**Part time position - 24 hours per week**

Would you like a varied role where you can use your personality to deliver great customer service and maximise every sales opportunity, and also utilise your administration & organisational skills?

If so, why not kick start your career by joining an expanding business where there are real opportunities to progress?

Working in a small friendly team, you’ll provide a first class service to customers over the phone and in store, gaining a good understanding of the customer’s requirements by asking the right questions about what they need and providing them with the right solution and products for the job. You will also use your skills to maximise the sales opportunity through relevant add-ons.

This role will be required to travel to other local stores so a driving licence and own transport are essential. Fuel costs for all travel will be met by the Company.

The role as a Customer Service / Sales Advisor will be varied, involving customer service, sales, administration and more practical tasks, such as lock checks and ensuring the units are clean and ready to rent.

Essential Skills
- You must have an understanding of great customer service and enjoy interacting with the customer.
- You must be confident and able to suggest add-on products
- Have accurate administration / computer skills.
- Be a team player.
- A full driving licence and own transport are essential as you will be required to support other local stores in the area on occasions.

In return we offer:

- Quarterly bonus Scheme
- Store opening hours - Monday - Saturday 9:00am - 5:30pm
- Enhanced Maternity & Paternity Package
- Long Service Awards
- Training and Development Opportunities
- Customer Service Rewards
- Up to 33 days holiday + birthday off
- Excellent Employee Benefits Scheme, including contributory pension and health plan

As part of our expansion programme, we want to promote from within, so there is the opportunity to join our fast track programme and become one of our Store Managers in the future.

About the Company
We are a forward thinking business who offers a range of affordable self-storage solutions to suit all requirements, whether that is for the home or for business. All our stores are modern, clean and bright, and our people are an important part of what makes us good at what we do.

We are looking for people who are passionate about great customer service and want to shape and develop their career - if this sounds like you, then we’d love to hear from you.

**Job Types**: Part-time, Permanent

**Salary**: £12.01 per hour

Expected hours: 24 per week

**Benefits**:

- Employee discount
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Quarterly bonus

Work Location: In person

Reference ID: Stoke

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