Order Processor

**The Wright Way - Our Vision and Values**

**THE SEA - **We treat it with respect by only sourcing from suppliers that fish sustainably to minimise our impact on the planet. And we ensure all our seafood is fresher than fresh**.**

**KNOWLEDGE - **We’re always learning and asking questions so that we know all there is to know about seafood.

**SHARING - **We share our passion with our customers and masterclass students. We’re here to spread the love for seafood.

**CARING - **We look after our customers with a smile and attention to detail. We look out for each other, and Wright Brothers look after us all.

**It’s more than a process or a system. It’s a way of life.**

**Primary Duties of this Position**:
The role is predominately office based and will involve accurately processing orders onto our computer ordering system. You will be expected to ensure order accuracy and communicate to our sister company any amendments and shortages. There is an expectation that you fully understand each customer needs and wants, ensuring that we are fulfilling and exceeding our customers’ expectations. We pride ourselves on our quality and service, which is founded on a wealth of knowledge of our industry. Therefore, you will need a hunger for knowledge and for learning the various nuances of the fishing industry.

**Main Duties of this Position**:

- Develop a thorough understanding of the order processing procedure.
- Ensure order accuracy is always upheld.
- To liaise with the buying and production team as orders come in to ensure availability and quality.
- Invoice all completed orders.
- Send all paperwork to our sister company at the end of the shift, ensuring all orders have been processed.

**Knowledge, Skills & Experience**:

- Previous experience in a similar sales position is advantageous, but not necessary.

**Special Features of this Position**:

- To go over and above to achieve organisational growth.
- Commitment to supporting other business stakeholders to increase their potential.

**Behaviours**:

- Respect for others.
- Driven to achieve goals.
- Flexible.
- Gently assertive.
- Team working - able to work effectively as part of a team whilst encouraging and fostering teamwork; open to other ideas and input.
- Influencing - high level of interpersonal skills, demonstrable ability to present ideas and take people with them.
- Respect for others.
- Flexible, adaptable and pragmatic.

**Hours**:

- Monday to Friday - 19:00 to 00:00
- 25 hrs a week

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £11.50 per hour

Schedule:

- Monday to Friday

Work Location: In person