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Team Leader

4 months ago

Braintree, United Kingdom Christchurch Care Agency Full time

**Core Duties & Responsibilities as Team Leader**:

- Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
- Support with managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
- Ensuring care assessments, care and risk planning meets best practice and customers aspirations.
- Work with manager to ensure sufficient current and future staffing levels
- To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required.
- To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly.
- Participate in the paid on-call rota
- Put in place measure to comply with CQC regulations and work to achieve the best care standards possible.

**As a Team Leader, you will be offered the following**:

- **Salary £26,500**:

- Ongoing support and Professional Development
- 20 Days Holiday plus Bank Holidays
- Blue light card discount

**We are looking for a Team Leader to join us who are**:

- 100% committed to helping improve the quality of life of vulnerable people
- Flexibility to cover on call to meet the needs of the business (essential)
- Knowledge of CQC standards and CQC Compliance (essential)
- Experience in working within Health & Social Care (essential)
- Full Driving Licence and access to a vehicle (essential)
- NVQ Level 3 or above Health & Social Care (preferred)

If you have the skills and experience listed above and are interested in working for an organisation that can **really make a difference to people’s lives**, then this could be your next role

**Job Types**: Full-time, Permanent

**Salary**: £26,500

**Salary**: Up to £26,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Braintree: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Home care (required)

Work Location: In person

Reference ID: TEAM LEADER