Receptionist (15-18 Hours Per Week)
3 weeks ago
**About the Role**:
Stock Surgery is a small friendly dispensing practice, we are looking for a receptionist on a part time basis, who will be able to cover 15 to 18 hours per week, in this essential role.
The main responsibilities of the role include:
- Greeting and directing all patients;
- Scanning documentation
- Summarising notes
- Making appointments and giving out appointment cards, where required;
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
- Dealing with requests for information, and managing problems and complaints;
- Advising patients of practice procedures;
- Registering new patients;
- Answering the telephone, promptly.
- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- SystmOne knowledge would be an advantage.
- Previous medical or healthcare receptionist experience is desirable.
**About Us**:
**Disclosure and Barring Service Check
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