Employment Services

5 days ago

Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

We are looking for an experienced administration assistant with excellent interpersonal skills to join the general recruitment team and help to provide an efficient and effective recruitment and administration service to the Trust.

Based out of the Royal Blackburn Teaching Hospital site, this role is the first point of contact for our busy, fast paced general recruitment team and will involve working closely with and supporting our team of Recruitment Administrators.

**Duties will include**:

- Taking telephone messages, disseminating information and ensuring that the appropriate action is taken
- Maintaining accurate records and filing systems
- Inputting and maintaining data in our applicant management system and other systems
- Preparing standard letters and contracts in line with employment legislation and maintaining the Trust’s policies and procedures.

This role will offer good grounding and experience within a HR office environment.

The post is for 37.5 hours a week, Monday to Friday 8.30am to 4.30pm.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.

Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

**Duties will include**:
RECRUITMENT
- Act as a point of contact for applicants prior to commencement of employment.
- Assisting with the recruitment process in respect of requesting and chasing documents as necessary, undertaking identity checks and attendance at recruitment events.
- Participate in meetings and activities relating to the recruitment processes and support the implementation of change.
- Provide support and cover for recruitment team colleagues as required.
- Providing assistance and support to various tasks as directed by the Non-Medical Recruitment Business Partner/Assistant Resourcing Manager/ Non-Medical Recruitment Team Leader.

SYSTEMS
- Inputting and maintaining data in our applicant management system and other systems, including the entry of data on to ESR (Electronic Staff Record) system.
- Maintain departmental filing systems and records ensuring that information can be retrieved quickly and efficiently.

GENERAL
- Open, sort and deal with incoming mail on a daily basis to ensure deadlines are met.
- Be responsible for the ordering of stationary ensuring that adequate stock levels are maintained and that regular stock takes are carried out.
- Provide day to day administrative support to the team and managers.
- Answer all telephone calls in a prompt and efficient manner, dealing with all queries where appropriate or referring them to the Recruitment Team or Assistant Resourcing Manager.
- Taking telephone messages, disseminating information and ensuring that the appropriate action is taken.
- Ensure staff and members of the public are dealt with professionally, courteously, diplomatically and efficiently; escalating any complex queries.
- To provide other administrative duties commensurate with the grade of the post.
- Develop effective working relationships with key stakeholders to ensure the provision of a seamless and professional recruitment service to managers within the Trust.
- Undertake any other duties and responsibilities as deemed necessary by the Assistant Resourcing Manager.
- This job description is not meant to be exhaustive and can be altered in consultation with the Post holder and Managers.

The person
- We are looking for someone who has a professional manner and is used to working in a customer driven environment.
- A competent administrator with excellent attention to detail and able to multitask, manage and prioritise an unpredictable and frequently interrupted busy workload.
- Extensive use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages is required.
- Must be able to work as part of a team, communicate well with managers, colleagues and the general public particularly in respect of sensitive issues.
- Ability to adapt to changing environment and changing methods of working using initiative.
- Motivated and enthusiastic
- Good written and verbal communication skills and happy to be the first point of contact for the teams telephone calls
- Ensure that confidentiality is maintained at all times.
- Ability to produce accurately typed and photocopied documents efficiently and to high standard

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