Health and Wellbeing Coach

3 weeks ago

Stevenage, United Kingdom Primary Care Careers Full time

**About the Role**:
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease or suffer with mental health issues and may need to access their local health services more often.

To meet these needs, GP practices are working together with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in groups of practices known as primary care networks (PCNs).

PCNs build on existing primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care for people close to home. Clinicians describe this as a change from reactively providing appointments to proactively caring for the people and communities they serve.

Health and Wellbeing Coaches support people to take pro-active steps to improve the way they manage their physical and mental health conditions, based on what matters to them. They support people to develop their knowledge, skills, confidence in managing their health and care, to improve their health outcomes and quality of life and support them making changes in health-related behaviours. Health coaches do this by coaching and motivating people through multiple sessions to identify their needs and to set goals for themselves, and through providing access to interventions such as self-management education and peer support.

Health and Wellbeing Coaches manage and prioritise a caseload, according to the needs, priorities and support required by individuals in the caseload. They identify when a person’s needs are beyond the scope of the health and wellbeing coach role and refer them back to other health professionals or organisations. Health and Wellbeing Coaches may work with people by phone, by video conference, or face
- to-face.
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical Supported Self
- Management (SSM) Health Coaching through a PCI-accredited organisation
- Kind, reflective and self-aware and recognises what matters to people rather than what’s the matter with them
- Demonstrates their belief that people have untapped resources within them that can only be unleashed by providing a non
- judgemental and empowering service
- Starts with what is working well and takes an asset-based approach (able to work from strengths) in all their interactions with people, colleagues and the communities we serve
- Excellent communicator and influencer (able to build rapport with people easily)
- Operates with integrity and openness
- Models the behaviour they want to see in others, is inclusive
- Values diversity and difference
- Understanding of and commitment to equality of opportunity and good working relationships
- Commitment to continuous learning and development.
- Actively develops themselves and supports others to do the same
- Commitment to and focused on quality, promotes high standards in all they do
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients

**About Us**:
The SSPCN is made up of 4 core network practices who are commissioned to work together to provide a range of healthcare services to a population of 55,000 patients across Stevenage.

The core network practices include Bedwell Medical Centre, King George Surgery, Knebworth & Marymead and Shephall Health Centre.

The PCN is governed by a PCN board, with representatives from each practice, who provide oversight of the service and approval for strategy and future PCN plans and objectives

**Disclosure and Barring Service Check

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