Prescription Clerk

**About us**

We have an exciting opportunity for a Prescription Clerk to join our busy & friendly medical practice in Bracknell, Crowthorne & Sandhurst.

Job description

Process patients repeat medications (paper, online, face to face)

Check medications are not being ordered early or inappropriately

Liaise with clinicians regarding medication queries

Answer telephone calls on the prescription line Monday to Friday)

Troubleshoot medication issues - e.g. a pharmacy has contacted you as an item is out of stock & they require an alternative or a patient is enquiring as to where their prescription has been sent

Log/record any paper prescriptions that have been taken from stock & placed into printers

Check the prescription box routinely & log & safely dispose of any paper prescriptions that have not been collected

Empty the patient request prescription box for processing routinely throughout the day

Book medication reviews for patients

Liaise with the Prescription Administrator for shared care agreements, just in case ( JIC) medications and queries

Liaise with local pharmacy colleagues to improve communication

Process tasks from our internal computer systems Docman, Emis & Klinik

Shifts would be Monday to Friday. Preferably five days a week

Depending on hours (26.25/week, 30/week or 37.5/week)

Shifts worked would be either:

- 8am-115pm and 115pm to 630pm (26.25 hours per week)
- 8am-2pm and 12.30pm-6.30pm (30 hours per week)
- 8am-4pm and 10.30am-6.30.pm (37.5 hours per week).
- have good IT skills
- be hardworking and flexible
- enjoy working in a team
- have a good telephone manner
- have at least a year's Customer Service Experience
- enjoy the challenge of working in the NHS
- ideally not a patient of Ringmead Medical Practice

This post involves high quality, high output working ensuring that enquiries are dealt with appropriately in accordance with departmental standards. Attention to detail is essential. Training will be provided.

**Previous applicants need not apply.**

No Agencies Please

Only shortlisted applicants will be contacted.

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.72-£12.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bracknell, Berkshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please advise how many hours/week you are looking to work.

Work Location: In person