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Prescription Clerk
2 months ago
**About us**
We have an exciting opportunity for a Prescription Clerk to join our busy & friendly medical practice in Bracknell, Crowthorne & Sandhurst.
Job description
Process patients repeat medications (paper, online, face to face)
Check medications are not being ordered early or inappropriately
Liaise with clinicians regarding medication queries
Answer telephone calls on the prescription line Monday to Friday)
Troubleshoot medication issues - e.g. a pharmacy has contacted you as an item is out of stock & they require an alternative or a patient is enquiring as to where their prescription has been sent
Log/record any paper prescriptions that have been taken from stock & placed into printers
Check the prescription box routinely & log & safely dispose of any paper prescriptions that have not been collected
Empty the patient request prescription box for processing routinely throughout the day
Book medication reviews for patients
Liaise with the Prescription Administrator for shared care agreements, just in case ( JIC) medications and queries
Liaise with local pharmacy colleagues to improve communication
Process tasks from our internal computer systems Docman, Emis & Klinik
Shifts would be Monday to Friday. Preferably five days a week
Depending on hours (26.25/week, 30/week or 37.5/week)
Shifts worked would be either:
- 8am-115pm and 115pm to 630pm (26.25 hours per week)
- 8am-2pm and 12.30pm-6.30pm (30 hours per week)
- 8am-4pm and 10.30am-6.30.pm (37.5 hours per week).
- have good IT skills
- be hardworking and flexible
- enjoy working in a team
- have a good telephone manner
- have at least a year's Customer Service Experience
- enjoy the challenge of working in the NHS
- ideally not a patient of Ringmead Medical Practice
This post involves high quality, high output working ensuring that enquiries are dealt with appropriately in accordance with departmental standards. Attention to detail is essential. Training will be provided.
**Previous applicants need not apply.**
No Agencies Please
Only shortlisted applicants will be contacted.
Work Remotely
- No
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.72-£12.00 per hour
**Benefits**:
- Company events
- Company pension
- Employee discount
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bracknell, Berkshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please advise how many hours/week you are looking to work.
Work Location: In person
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