Front of House Supervisor

4 weeks ago


Chester, United Kingdom Storyhouse Full time

As Front of House Supervisor, you will be responsible for leading shifts at Grosvenor Park Open Air Theatre and Moonlight Flicks. Working for the Operations Managers, you will be responsible for driving standards and service across the park. You will manage audiences, Service Assistants, Volunteers, Security Stewards, bar staff and The Kitchen team, ensuring a smooth overall experience for our customers with both the food andbeverage offerings and FOH operation.

You will lead on health and safety, staff development, and customer service. You will ensure we offer an enjoyable experience for all customers by having a friendly and positive approach, while establishing a presentable, visible, and accessible presence during all opening hours.

You will be tasked with driving sales, managing incentives, and hitting KPIs. You will inspire your team to exceed expectations and make GPOAT 2023 the best year yet

To apply, please submit your CV and covering letter. For more details, you can find the link our job pack on our website.



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