Credit Controller

2 months ago


London, United Kingdom Signature Recruitment Full time

Are you a proactive and customer-focused individual? Do you have experience within a financial role? Would you like to utilise your excellent office administration and communication skills? Do you excel in a fast-paced environment? If this sounds like you, then please, read on Signature Recruitment is seeking an ambitious individual to join our client, a London based university as a Credit Controller. This is a full-time, temporary position with the added benefit of hybrid working.

**Main Duties**:

- Manage a ledger of student accounts, proactively contacting individuals to resolve any payment issues.
- Assist students with setting up payment plans and provide guidance on financial matters.
- Collaborate with other departments to ensure timely and accurate resolution of student inquiries.
- Display empathy and professionalism when handling difficult conversations related to financial obligations.
- Provide accurate and up-to-date information on policies and procedures.
- Attend extensive training sessions to become familiar with the institution's systems and processes.

**Skills**:

- Strong customer service skills
- Basic knowledge of finance principles
- Excellent organisational skills
- Empathy and professionalism when dealing with financial matters.

**Job Types**: Full-time, Temporary contract

**Salary**: From £16.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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