Executive Case Specialist
5 days ago
**Executive Case Specialist**
**Chatham**
**£35,000**
We are currently looking for an Executive Case Specialist to join our client based in Chatham. This is a great opportunity for someone who has experience within a similar role, or is looking to progress up into this position.
Duties include -- Handle all complaints received across all product lines within the response stage of the complaint handling process
- Own and handle all complaints that are of a significant complexity or vulnerable nature
- Complete the initial acknowledgement of a complaint
- Take ownership for managing and resolving all customer queries, ensuring a thorough investigation has been carried out
- Provide a great level of service at all times
Requirements -- Experience investigating complaints with FCA regulations
- Organised and great time management
- Great verbal and written communication
**If this is something of interest, please APPLY NOW for immediate consideration**
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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