Customer Assistant- Foods

2 months ago


Skegness, United Kingdom Marks & Spencer Full time

**Customer Assistant**

**Working pattern - Saturday 06:00-14:45**
**Additional hours in the week also required for holiday cover**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Skegness, LINCOLNSHIRE, ENGLAND;
Skegness SF


  • Customer Assistant

    3 months ago


    Skegness, United Kingdom M&S Full time

    **Summary** Customer Assistant - Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the...

  • Customer Assistant

    3 months ago


    Skegness, United Kingdom M&S Full time

    **Summary** Cafe Customer Assistant To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well. Be the voice...

  • Customer Assistant

    3 months ago


    Skegness, United Kingdom M&S Full time

    **Key Accountabilities** Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of...

  • Head of Food

    3 months ago


    Skegness, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join our fantastic team as a Complex Manager. With fantastic opportunities for growth and a work setting vibrating with positive holiday vibes, our complex managers welcome Mondays and every other day of the week! Throw in a team of aspirational hospitality obsessed individuals and it’s a no brainer. **So, why Parkdean...

  • Customer Assistant

    3 months ago


    Skegness, United Kingdom M&S Full time

    **Summary** To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well. Be the voice of our customer to help...

  • Counter Assistant

    3 months ago


    Skegness, United Kingdom Marina fish and chips Full time

    Chapel st Leonard’s We are seeking a reliable and customer-oriented Counter Assistant to join our team. As a Counter Assistant, you will play a crucial role in providing excellent service to our customers and ensuring the smooth operation of the counter area. If you have a passion for the culinary industry and enjoy working in a fast-paced environment, we...


  • Skegness, United Kingdom M&S Full time

    **Key Accountabilities** Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of...

  • Fast Food Team Member

    3 months ago


    Skegness, United Kingdom Haven Full time

    Come and join our One Great Team here at Skegness Haven as a Fast Food Team Member! Who doesn’t love a good takeaway? At Haven, we’ve brought some favourites along for the ride to the seaside, from Burger King and Papa John’s to Slim Chickens Restaurants and Chopstix Noodle Bars. As part of our Food & Beverage Team you will - Greet customers, take...


  • Skegness, United Kingdom Meridian Full time

    URGENT! Skegness train station is expecting to be extremely busy in the lead up to, and especially during, the school summer holidays with lots of holidaymakers arriving and we need your help for customer service assistant roles! Ideal for students who are off over the summer period and those looking for extra cash in the summer months as well as anyone...


  • Skegness, United Kingdom Meridian Full time

    Skegness train station is expecting to be extremely busy this summer with lots of holidaymakers arriving and we need your help to welcome them as face to face customer service assistants from 12/06/23 to 09/09/23! Do you have face to face customer service assistant experience? Do you enjoy working with the public and assisting them? Would you be happy to...

  • Head of Food

    2 months ago


    Skegness, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join our fantastic team as a Complex Manager. With fantastic opportunities for growth and a work setting vibrating with positive holiday vibes, our complex managers welcome Mondays and every other day of the week! Throw in a team of aspirational hospitality obsessed individuals and it’s a no brainer. **So, why Parkdean...


  • Skegness, United Kingdom Majestic Bingo Limited Full time

    We are currently recruiting for a talented Team Member to work at our Romanbank Bingo Club in Skegness. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards. **The Role** - Have fun - embrace our ‘never a dull moment’ strapline - Provide World Class Customer Service - Meeting and greeting...


  • Skegness, United Kingdom Real Fun Group Full time

    _**Please note that due to the requirements of our Gambling Licence, all applicants must be aged 18 or over.**_ We are currently recruiting for a talented Team Member to work at our Romanbank Bingo Club in Skegness. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards. **The Role** - Have fun...


  • Skegness, United Kingdom Majestic Bingo Limited Full time

    We are currently recruiting for a talented Team Member to work at our Romanbank Bingo Club in Skegness. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards. **The Role** - Have fun - embrace our ‘never a dull moment’ strapline - Provide World Class Customer Service - Meeting and greeting...


  • Skegness, United Kingdom Majestic Bingo Limited Full time

    _**Please note that due to the requirements of our Gambling Licence, all applicants must be aged 18 or over.**_ We are currently recruiting for a talented Team Member to work at our Romanbank Bingo Club in Skegness. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards. **The Role** - Have fun...


  • Skegness, United Kingdom The Chuckling Cheese Company Full time

    Become part of the #Cheeseteam. The Chucking Cheese Co was incorporated in 2015 specialising in selling family made cheese nationally at events & shows. The company diversified into shops & shopping centre kiosks. In our shops we now stock a vast array of artisan food & drink to accompany our delicious cheeses. We believe in great team spirit across the...

  • Customer Advisor

    3 months ago


    Skegness, United Kingdom Sainsburys Full time

    **Location** - Skegness Argos, Argos 1A Lumley Road, Skegness, PE25 3LL **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Argos Retail **Job ID** - 219289 Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that we’ll provide...


  • Skegness, United Kingdom Morrisons Full time

    **About The Role**: Are you an experienced Pharmacy Dispensing Assistant looking to work for an organisation that is passionate about making people feel better inside and out? Do you have a naturally helpful and friendly style, enjoy meeting new people and going above and beyond for customers? Or are you a Pharmacy Customer Assistant looking to take the...

  • Sales Assistant

    3 months ago


    Skegness, United Kingdom Ecovape Full time

    **About us** Ecovape is a small business in Skegness. We are professional, agile, and our goal is to Give the customer the best service. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Greet customers and provide assistance with their inquiries. - Maintain a clean and organized work area. - Provide...


  • Skegness, Lincolnshire, United Kingdom Butlins Full time

    About The RoleWe are seeking enthusiastic individuals to join our Butlins Team as part of our Quick Service Restaurant team. Our teams create unforgettable experiences for our guests, and we are currently looking for amazing team members to join us in our resort's food and beverage operations.Key Responsibilities:Provide exceptional customer service to our...