Customer Service Team Member
5 months ago
_**Please note that due to the requirements of our Gambling Licence, all applicants must be aged 18 or over.**_
We are currently recruiting for a talented Team Member to work at our Romanbank Bingo Club in Skegness. You will need to be friendly, enthusiastic, and passionate about delivering excellent customer service and standards.
**The Role**
- Have fun - embrace our ‘never a dull moment’ strapline
- Provide World Class Customer Service
- Meeting and greeting Customers
- Providing help and assistance to customers
- Selling Bingo Books/packages
- Giving change
- Providing customer service on the bingo hall floor
- Ensuring all fruit machines are kept clean and presentable
- Serving/preparing food and beverages
- A willingness to call bingo once you have been fully trained in this area
- Any other duties to support the smooth running of the Club
**The Person**
- Customer service experience (ideally in bingo or in the hospitality/entertainment industry)
- Good communication skills
- Cash handling experience
- Experience of working with food and beverages (preferred)
- A good work ethos:
- Are you happy to help out and go the extra mile
- Punctual
- Hard working
- And have a smart appearance
**The Pay and Hours**
This is a temporary position with a possibility of becoming permanent, hours per week to be agreed at interview with a rate of pay of £10.42 per hour. Actual working days and hours to be determined at interview.
We operate a fully flexible working pattern over 7 days and our main bingo sessions tend to be evenings from around 5.30pm with afternoon working usually between 11am and 3pm.
**About us**
Majestic Bingo Limited are one of the leading independent operators of retail Bingo, with clubs across England & Wales.
The Majestic experience is all about ensuring our customers have a great time from walking through our doors to leaving, and feel they have been entertained and looked after - it’s about the personal touch Majestic Bingo utilise the latest technology in entertainment and we tailor this to our individual clubs. We offer our customers lots of fun but with a truly local flavour and want our staff to ensure there is 'never a dull moment'
**Job Types**: Part-time, Temporary contract, Temp to perm
**Salary**: £10.42 per hour
Expected hours: 16 - 35 per week
**Benefits**:
- Discounted or free food
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
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