Bar Supervisor

4 weeks ago


Manchester, United Kingdom THE CUBE, Canary Wharf Full time

**JOB DESCRIPTION** - Bar Supervisor - Urban Playground, Arndale Centre, Manchester

**Job Title**: Bar Supervisor

**Location**: Manchester Arndale, other sites for training and working if required

**Responsible to**: Bar Manager, Urban Playground; Mellors Group

**Main Function of Job**

To competently and responsibly serve alcoholic and non-alcoholic drinks specific to customers’ requests and ensure the bar area is kept clean, hygienic and adequately stocked at all times. Mix various types of alcohol and other ingredients to create traditional cocktails, original cocktails, and mixed drinks.

You will provide customers with outstanding customer care and attention, in keeping with the Urban Playground brand.

To assist the Bar Manager in looking after the staff’s welfare.

**Main Duties/Tasks**
- Provide an effective and efficient bar service to customers in a high-pressured and fast paced environment.
- To assist the Bar Manager in the daily running over the which can include ordering, invoicing and team management.
- Hold expert knowledge of all drinks and ingredients on offer behind the bar and competently serve all cocktails and beverages to customers.
- Entertain and educate customers while serving their drinks.
- Assist the Bars Manager in creating new ideas for special cocktails to complement the menu.
- Provide a lively, confident and energetic service to the customers.
- Understand the relevant licensing laws for the sale of alcohol and be familiar with the venue’s premises license conditions.
- To rigidly uphold the relevant licensing laws and ensure alcoholic beverages are responsibly served to customers who are 18 years and over and, where relevant, hold the correct proof of age ID.
- Provide ongoing feedback to management in a constructive and professional manner to improve bar operations and front of house service.
- Work in a fast-paced, commercial hospitality environment and ensure products and services are presented to customers in a professional manner.
- To ensure all bar equipment and glassware is well maintained, in good working order, clean and hygienic.
- To ensure all cash handing is undertaken in a responsible and diligent manner. EPOS tills should be operated accurately and in line with the relevant procedures and any anomalies should be reported immediately.
- To ensure all Health & Safety responsibilities are carried out in line with Urban Playground procedures.

**Person Specification**
- Experienced in working in a busy hospitality environment behind a bar as a Mixologist or Team Leader/Supervisor.
- To have held a supervisory position within hospitality for at least 6 months.
- A passion for creating innovative and exciting new products.
- Passionate about customer service and excellent customer care skills.
- Expert knowledge of serving cocktails, alcoholic drinks, and non-alcoholic drinks.
- An appreciation of customer expectations how to meet them.
- Excellent communication skills.
- Outstanding organisational skills.
- Confident and, when necessary, assertive with customers and staff.
- An understanding of the relevant licensing laws.
- Basic understanding of IT

Pay: Up to £31,500.00 per year

Schedule:

- Flexitime
- Weekend availability

**Experience**:

- Supervising experience: 2 years (preferred)
- Bar management: 2 years (preferred)

Work Location: In person


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