Parts Adviser
4 weeks ago
**39 hours per week - **_**Alternating shift pattern**_
**Week1**
Monday - Thursday - 6:00 am - 2:15 pm with a 2.30 pm finish on a Friday
**Week2**
Monday - Thursday - 1:45 pm - 10:00 pm with a 1.30 pm start on a Friday
Alternate Saturday Mornings _(paid at time & half) - _6:00 am - 1:00 pm
**Salary:
- £29,500 per annum dependent on experience + Overtime + Bonus (Circa £40,000 OTE)**
**Main Duties**
- Concisely identifying and accurately issuing parts to the workshop ensuring any technician wait time is kept to a minimum.
- Liaising with suppliers for ordering non-Volvo parts.
- Ensuring job cards contain correct parts information ready for the admin team to invoice, and in a timely fashion.
- Controlling the company’s warranty and exchange procedures.
- To assist the front counter in answering the phone and assisting customers at the counter as & when required.
**Essential Requirements**
- Knowledge of vehicle type and parts, HGV experience would be preferable.
- Confident using a computerised parts system
- Experience of; stock management and following parts processes with attention to detail.
- Experience with handling warranty
- An effective communicator with commitment to provide excellent customer service.
- Organisational skills and ability to work on own initiative under pressure.
- The ability to work efficiently as an individual but also as part of a team.
- Flexible approach to working hours to allow cover for holidays.
- A driving licence is required.
**Desirable Requirements**
- Trailer product knowledge would be an advantage.
- Forklift licence.
- Previous experience of Impact Parts System or similar
**Benefits**
- 31 days holiday inclusive of bank holidays rising to 33 with service.
- Company Contributory Auto Enrolment Pension Plan
- Free Life Assurance.
- Bonus Scheme
Pay: £29,500.00-£40,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
Supplemental pay types:
- Bonus scheme
Application question(s):
- Do you have basic knowledge of vehicle parts in order to identify parts required by the Technician?
Work Location: In person
Reference ID: BC BHill
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