Property Management Coordinator

2 weeks ago

SouthendonSea, United Kingdom Crux Careers Full time

**Southend on Sea**
**£18,000 - £25,000 base salary (depending on experience)**

Our client, a well established estate agency is looking for a Property Management Coordinator to join their team.

**Duties**:
Assist with the management of the property portfolio in order to maximize office income including the retention of properties and clients.

Assist with the management of all property maintenance issues to support the Property Manager.

Liaise with landlords and negotiate with contractors for any maintenance/repair works to be carried out on properties.

To assist the Property Manager in arranging inventories, gas safety certificates, EPC’s and all other legal documentation to ensure that all managed properties comply with current legislation.

Manage the property diary system to ensure that all reminders, gas safety inspections, regular property inspections and tenancy renewals are completed on time.

Liaise with independent inventory companies and front office staff to ensure a smooth check in & check out process.

Arrange and carry out property inspections, including reporting any findings to the landlord and arranging remedial/maintenance works and/or follow up visits if required.

Notify utility companies of new tenancy details or change of occupants, including all meter readings.

Liaise with tenants and landlords ensuring any maintenance issues/updates are communicated promptly at all times.

Liaise with contractors and tradesmen, ensuring all relevant contractor agreements, insurances and qualifications are up to date on file.

Ensure that you are fully aware of and comply with all regulations for General Data Protection & Anti Money Laundering.

Bring complaints to the attention of your Line Manager immediately.

Attend all meetings and training courses as required by your Line Manager.

General administration, including typing, filing, post and ordering stationary.

Inform your Line Manager of ideas which may improve performance and efficiency.

From time to time perform duties outside of this job description reasonably requested of you.

**Main Objectives**:
Process new landlord and tenant insurance policies on-line to ensure that new policies are in force as soon as tenancy has commenced.

Maintain the level of service and quality standards.

Operate an effective diary system to ensure all landlord and tenant enquires are booked in and an appropriate time set aside.

Handle incoming calls from tenants and landlords, relating to all property maintenance issues

To operate within the confines of the Housing Act and all legislation.

To operate to the standards set by our regulatory bodies.

**Required skills and experience**:
Previous experience in property management would be ideal however isn't essential

Full UK driving licence and own car

Strong organisation

Excellent knowledge of IT, (microsoft,/excel)

Customer Service

Ability to work well within a team

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