Clinic Receptionist
2 weeks ago
As a Clinic Receptionist (or Patient Services Executive as we’ll call you), you’re an ambassador for the Zita West Clinic in all of your interactions, whether it’s meeting and greeting patients as they arrive at the clinic, or answering the phone to respond to enquiries.
- Delivering first-class service to everybody is second nature to you, you’re friendly, passionate and positive. You deliver a memorable experience of all our patients.
- You have great attention to detail and you demonstrate this when you’re registering new patients, or inputting their data on our systems - everything is done accurately.
- It’s essential that you’ve got outstanding customer service skills and you’ve worked in a reception/front of house role with high value customers. Your communication skills are exemplary, you’re polite, courteous and helpful to patients at all times.Location/Benefits:
- This is a full-time role working 09:00-17:00 from Mon-Fri. Based at the Zita West Clinic 37 Manchester St, London W1U 7LJ - however, you may be required to work from our London clinic (111 Park Road, NW8 7JL) in case of absence.
- In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.- Salary of £27,600
- 33 Days annual leave
- Pension scheme
- Life assurance
- A range of other benefits including retail discounts, a wellbeing hub, holiday trading.
About us
- Zita West Fertility Clinic is the UK’s only IVF clinic offering a full range of fertility treatments as well as preconception planning and natural fertility trouble-shooting, all under one roof.
- Based in a comfortable and discrete central London townhouse in the heart of Marylebone (37 Manchester St, London W1U 7LJ), our relaxing clinic is a long way from the usual medicalised fertility centre environment and a wholly different experience from what you’ll find elsewhere.
- We take a very personalised approach to overcoming fertility problems. Every one of our patients receive exceptionally high levels of doctor time and nursing support, a special focus on pre-preparation and micro-management of your treatment at every stage.
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