Benefits Coordinator
1 month ago
Southcroft Lodge provides hotel-style accommodation for patients discharged from hospital, support for those in Crisis in the Community, long-term supported-living community placements and B&B step-down from the hospital.
We are an expanding not-for-profit Social Care organization that provides high-quality accommodation and support for Service Users who experience Serious Mental Illnesses.
Our aim is to provide a therapeutic, structured environment for Clients to continue their recovery in the community. We empower the individuals we work with to realise their potential.
**Position**:
**Job Title: Benefits Coordinator**
**Salary: £28,000 - £30,000**
This is an exciting time in Southcroft Healthcare Lodge’s organisational history. We have doubled in size in the last year and are keen to develop our Human Resources and Social outreach potential to match our growth. We are looking for a motivated and enthusiastic, qualified and experienced professional to join our Accounts team as Benefits Coordinator.
Their day-to-day duties will include:
- Reviewing the benefit eligibility of our Service Users despite status changes such as address changes, reduction in hourly payment, employment termination or department transfers
- Acting as an interface between the Service Users and third-party benefit providers
- Monitoring claim issues from Service Users and aiding insurance companies to resolve them if required
- Developing periodic reports and identifying missing deductions
- Assisting in the benefits programme administration by completing tasks such as communicating plans to employees and maintaining bills
**Requirements**:
- In-depth understanding of employee benefits and applicable laws
- Excellent verbal and written communication skills
- Excellent organisation and time management skills
- Impressive critical thinking and problem-solving skills
- Excellent listening skills and the ability to work with different kinds of people
- Ability to work well under pressure and in a fast-paced environment
- Ability to work well both individually and as a team
**Other information**:
**Please ensure to complete the Application Form as we will not accept CVs only.
**PLEASE APPLY **ONLY** IF YOU HAVE EXPERIENCE OF BENEFITS APPLICATION AND ADMINISTRATION.**
We would ideally like someone who is available for an immediate start.
**Interviews to be confirmed week commencing 19 February 2024**.
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