Community Support Worker

6 months ago

Portsmouth, United Kingdom Two Saints Full time

**Part Time, 30 hours a week, working mainly Monday to Friday and will include working one late shift (12.30 - 20.00) each week. May also include occasional weekends to meet the needs of the service.**

**£19,277 progressing to £20,292**

Are you looking for a challenging and rewarding role where you are able to empower young people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to provide support to our care experienced young people between 16-25 years old in Portsmouth and surrounding area. You will love supporting others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

**MAIN RESPONSIBILITIES**
- To assess the needs of each client, helping to develop their individual support plan to achieve their outcomes
- To produce and regularly review comprehensive client-based risk assessments
- To manage a personal caseload of clients on a one-to-one basis
- To support clients to gain and/or maintain accommodation or achieve outcomes.
- To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
- To lead on client activities to help them gain practical skills such as cooking and housework, health and wellbeing
- To support clients with managing their finances, paying rent, managing arrears and accessing benefits
- To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
- To support clients in trauma informed and psychologically informed ways
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
- To provide basic first aid assistance until help arrives (full training is provided)
- To work confidently and efficiently when lone working
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR
- To maintain confidentiality
- To represent the organisation in a professional manner
- To carry out any other reasonable duties required in the interest of the organisation

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable young people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- Flexible approach to what is required from the role
- Access to your own vehicle would be preferable

**Interviews for this role will be help 16,17 and 18 July.**

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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