Group Referral Coodinator

2 weeks ago

Dartford, United Kingdom RCB Healthcare Group Full time

We are looking for an experienced person with a background of working with the elderly in a care setting. The role will be based at one of our homes in Dartford, Kent.

It is a great time to join RCB Healthcare as we enter in to an exciting new phase of development and innovation, if you are passionate, motivated and energetic we would love to hear from you.

**The Role**

As a Referrals Coordinator, you will administer and process referrals coming into RCB Healthcare Group and be responsible for maintaining key information and producing and distributing data and statistics.

You will also be supporting operational teams to maximise occupancy.

This role involves the following duties and responsibilities

a) To support the Operations Manager & Home Managers in ensuring that bed occupancy it at optimum figures, that the pathway to this runs smoothly for both managers, potential residents and their families.

b) to provide all relevant information and leaflets to prospective new residents.

c) To arrange assessment visits as required.

d) to identify whether the business can meet the personal care needs of any prospective resident and to negotiate an appropriate fee with the purchasing authority or the resident or their family if not in receipt of local authority assistance

e) to support Managers when required by ensuring that each new resident receives a written copy of the “terms and conditions” of engagement and ensure that each resident and, where appropriate, their representative or carer understands them.

f) Promote RCB Healthcare’s mission and values.

g) Any other duties required by the organisation.

Key Skills required for the role:

- Ability to work autonomously
- Highly Organised
- Able to prioritise and manage own workload
- A strong communicator, able to build relationships
- Competent in using various IT programmes and software

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

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