Family Conflict Worker

3 months ago

Hatfield, United Kingdom Herts Young Homeless Full time

**Family Conflict Worker (Mediator)**
**Salary**: £24,000- £26,000 per annum, depending on experience
**Contract**: Permanent
**Hours**: Full Time, 37 Hours Per Week

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for a dedicated and passionate Family Conflict Worker (Mediator) to join our team based in Hatfield You will provide family conflict resolution / mediation services for 10 to 24 year olds and their families who are experiencing conflict, and support and empower them to find realistic solutions. This will include exploring innovative ways of working to ensure positive outcomes for young people and families.

**What can we offer you?**
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Employee Assistance Programme - support with wellbeing & personal struggles

**What will you be doing?**:

- Undertake family resolution work / mediation with 10-24 year olds and their parents / main carers (including siblings and other family members) as appropriate across Hertfordshire
- Hold short & longer term sessions with young people and their families (including siblings and other family members) as appropriate
- Work closely with hyh’s Advice and Information Workers and other referrers to engage families in family resolution / mediation process
- Chair and co-ordinate family meetings alongside the Advice & Information workers and co-ordinate and implement focused action plans to encourage families to find their own solutions / prevent
family breakdown and homelessness.
- To actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
- Demonstrate professionality at all times.
- Promote and facilitate Service Users participation across services.
- Travel as required, for the successful delivery of your duties.
- Undertake any other reasonable duty as my reasonability be determined.
- Support and work alongside volunteers / students

**What can you bring to the team?**:

- Experience of working with young people and/or families in conflict
- A full driving license and use of own car or motorbike for business purposes (mandatory)
- Understanding of the principles of Mediation
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Highly motivated with the ability to work using own initiative and as part of a team
- IT literacy including excel, word, teams and outlook
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences
- Professional qualification in social work, counselling, nursing or similar (Desirable)
- Awareness of the recent developments in mental health/substance misuse (Desirable)
- Knowledge of The Children’s Act 1989 & The Homeless Act 2002 (desirable)

If you are hardworking, conscientious and take pride in doing a job well, then we would like to hear from you

Our promise to you
hr inspire promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Hatfield

Reference ID: SM499

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