Customer Advisor

1 week ago

Slough, United Kingdom AkzoNobel Full time

**Customer Advisor**

**Slough SL2 5DS**

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

**Job Purpose**

**Responsibilities**:

- Provide our customers with expert technical advice on all AkzoNobel decorative brands & products.
- Handle & resolve customer complaints & turn them into opportunities.
- Agree & negotiate settlements that are satisfactory to the customer & appropriate to the business.
- Publicise websites to customers to increase web usage.
- Follow Company processes & procedures & meet KPI’s.
- Update & maintain records.
- Promote our products & services to maximise sales.

**Job Requirements**
- GCSE Maths and English Grade C or above (or equivalent)
- Relevant administration experience.
- Excellent communication, organizational & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Good at building relationships & committed to providing excellent client service.

**What Makes You Stand Out**
- A Growth Mindset
- Used to handling & resolving customer complaints
- Eye for detail & good at meeting deadlines.
- A positive can do attitude
- Strong communication skills
- Easily adaptable & can conquer stressful situations
- Take pride in your work
- Committed to living our company values
- Friendly & outgoing

**What do we Offer at AkzoNobel**

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more

We have been inventing the future for more than two centuries and need people like you to be part of the team.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: Hybrid remote in Slough

  • Customer Services Advisor

    2 weeks ago

    Slough, Slough, United Kingdom ARC Recruits Full time

    Bodyshop Customer Service Advisor Talented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre. Responsibilities of a Bodyshop Customer Service Advisor Work efficiently in a fast-paced accident repair centre Dealing with...

  • Customer Service Advisor

    4 weeks ago

    Slough, United Kingdom Huntress Full time

    Title: Customer Advisor Hourly Rate: £11.05 Duration**:* Immediate start ** Office based role in Slough Hours: Monday to Friday - 9.00am to 5.30pm Are you an enthusiastic Customer Advisor looking to join a busy office in Slough? A luxury automotive dealer based in Slough is looking for a Service Advisor to join their team. The Role: - The Customer...

  • Customer Service Advisor

    2 weeks ago

    Slough, Slough, United Kingdom Huntress Full time

    Title: Customer AdvisorHourly Rate: £11.05Duration: Immediate start Office based role in SloughHours: Monday to Friday - 9.00am to 5.30pmAre you an enthusiastic Customer Advisor looking to join a busy office in Slough? A luxury automotive dealer based in Slough is looking for a Service Advisor to join their team.The Role: The Customer Advisor role will...

  • Customer Advisor

    4 weeks ago

    Slough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Saturday, 5.00am - 10.00pm Sunday 7am - 8pm** **UK Notional hourly rate £12.31 per hour (Inclusive of an £1.07 per hour, store specific location allowance)** - **Rising to £12.21 + Store Location Allowance as of April...

  • Customer Advisor

    4 weeks ago

    Slough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.27 per hour (Inclusive of an £1.06 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life...

  • Customer Advisor

    2 weeks ago

    Slough, Slough, United Kingdom B&Q Full time

    About the roleCustomer Advisor - CheckoutsPart time - 12 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.38 per hour (Inclusive of an £1.07 per hour, store specific location allowance)B&Q SloughWe believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Advisor

    2 weeks ago

    Slough, Slough, United Kingdom B&Q Full time

    About the roleCustomer AdvisorPart time - 20 hours per week3 Month Fixed Term ContractShifts available Monday - Saturday, 5.00am pm Sunday 7am - 8pmUK Notional hourly rate £12.31 per hour (Inclusive of an £1.07 per hour, store specific location allowance)- Rising to £ Store Location Allowance as of April 2024B&Q SLOUGHWe believe anyone can improve their...

  • Customer Service Advisor

    2 weeks ago

    Slough, United Kingdom FMG Repair Services Full time

    **Position**:Customer Service Advisor **Salary**:up to** **£28,000 per annum, plus bonus and excellent company benefits **Hours**:45 hours per week This is an exciting opportunity for an experienced **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in **Slough.** As part...

  • Customer Service Advisors

    3 weeks ago

    Slough, United Kingdom Lloyd Recruitment Services Ltd Full time

    **Customer Service Advisor** **This is an office-based position.** Lloyd Recruitment are pleased to be working with an established company based in Slough. As a Customer Service Advisor, you will be the first port of call for customers to log repairs and aid in any queries or questions whilst ensuring customer satisfaction is always met. - Pick-up all...

  • Customer Service Advisor

    2 weeks ago

    Slough, Slough, United Kingdom Arvato Ltd Full time

    Are you looking for a new Hyrbid (SL3) Customer Service Advisor Role?We are looking to grow our amazing Customer Service Team with positions commencing 18th September.40 hours per week varied 7 day shift pattern - £22,540Start Date - 18/09/2023Location: 2/3 days a week in our new contemporary offices in Datchet with remaining weekdays as well as all weekend...

  • Customer Advisor

    1 week ago

    Slough, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...

  • Customer Advisor

    5 days ago

    Slough, United Kingdom B&Q Full time

    **About the role** **Full time - 39 hours per week** **6 Month fixed term contract to permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Service Advisor

    2 weeks ago

    Slough, Slough, United Kingdom Arvato Ltd Full time

    **Customer Service Advisor, Night shift (Predominantly 17:00pm 02:00am) Start Date 24th April**Location: Slough/HybridSalary: £22,540About the Company:Our client is looking for customer service advisors to join our exciting new campaign. You will be representing an International Footwear Retailer whose global success has been driven due to its creativity,...

  • Customer Service Advisor

    3 weeks ago

    Slough, United Kingdom FMG Repair Services Full time

    **Position**:Customer Service Advisor **Salary: £28,000.00** **Hours**:45 /week Monday - Friday + SATs if required (paid at overtime) This is an exciting opportunity for an experienced **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Slough. As part of a team of...

  • Customer Solutions Advisor

    3 days ago

    Slough, United Kingdom OmniRMS For Osbourne Full time

    **Customer Solutions Advisor** **Slough** **Permanent** **Up to 24k per annum DOE** We are currently working alongside a leading property services company to recruit two, full-time Customer Solutions Advisor on a permanent basis from our busy Slough Office Responsibilities will include: - Pick-up all incoming calls within set timescales - Regular watch of...

  • Customer Service Advisor

    1 month ago

    Slough, United Kingdom Tru Talent Full time

    Customer Service Advisor Basic Salary:  Up to £30,000 (DOE)Working Hours:  7:30 am - 17:00 pm Monday - Friday (occasional Saturday)Location:  SloughNew vacancy for a  Front of House/CSA/Customer Service Advisor  to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements...

  • Customer Service Advisor

    4 weeks ago

    Slough, United Kingdom Tru Talent Full time

    Customer Service Advisor Basic Salary:  Up to £30,000 (DOE)Working Hours:  7:30 am - 17:00 pm Monday - Friday (occasional Saturday)Location:  SloughNew vacancy for a  Front of House/CSA/Customer Service Advisor  to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements...

  • Customer Advisor

    1 week ago

    Slough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 16 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life better. Every day, we...

  • Customer Advisor

    2 weeks ago

    Slough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.38 per hour (Inclusive of an £1.07 per hour, store specific location allowance)** **B&Q *Slough** We believe anyone can improve their home to make...

  • Customer Service Advisor

    2 months ago

    Slough, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping.Key Requirements: * Have experience of working in a customer...