Customer Advisor

5 months ago


Slough, United Kingdom AkzoNobel Full time

**Customer Advisor**

**Slough SL2 5DS**

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

**Job Purpose**

**Responsibilities**:

- Provide our customers with expert technical advice on all AkzoNobel decorative brands & products.
- Handle & resolve customer complaints & turn them into opportunities.
- Agree & negotiate settlements that are satisfactory to the customer & appropriate to the business.
- Publicise websites to customers to increase web usage.
- Follow Company processes & procedures & meet KPI’s.
- Update & maintain records.
- Promote our products & services to maximise sales.

**Job Requirements**
- GCSE Maths and English Grade C or above (or equivalent)
- Relevant administration experience.
- Excellent communication, organizational & interpersonal skills.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Good at building relationships & committed to providing excellent client service.

**What Makes You Stand Out**
- A Growth Mindset
- Used to handling & resolving customer complaints
- Eye for detail & good at meeting deadlines.
- A positive can do attitude
- Strong communication skills
- Easily adaptable & can conquer stressful situations
- Take pride in your work
- Committed to living our company values
- Friendly & outgoing

**What do we Offer at AkzoNobel**

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more

We have been inventing the future for more than two centuries and need people like you to be part of the team.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: Hybrid remote in Slough



  • Slough, United Kingdom CV-Library Full time

    BODYSHOP CUSTOMER SERVICE ADVISOR   Customer Service Advisor Details: Basic Salary:£24,000 - £28,000 Hours:Monday to Friday 7.30am - 5pm Location:Slough   New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose...

  • Customer Advisor

    6 months ago


    Slough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.27 per hour (Inclusive of an £1.06 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life...


  • Slough, United Kingdom FMG Repair Services Full time

    **Position**:Customer Service Advisor **Salary**:up to** **£28,000 per annum, plus bonus and excellent company benefits **Hours**:45 hours per week This is an exciting opportunity for an experienced **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in **Slough.** As part...

  • Customer Advisor

    5 months ago


    Slough, United Kingdom B&Q Full time

    **About the role** **Full time - 39 hours per week** **6 Month fixed term contract to permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.60 per hour (Inclusive of an £1.00 per hour, store specific location allowance)** **B&Q Slough** We believe anyone can improve their home to make life better. Every day, we give our millions of...


  • Slough, United Kingdom FMG Repair Services Full time

    **Position**:Customer Service Advisor **Salary: £28,000.00** **Hours**:45 /week Monday - Friday + SATs if required (paid at overtime) This is an exciting opportunity for an experienced **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Slough. As part of a team of...


  • Slough, United Kingdom CV-Library Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping. Key Requirements: * Have experience of working in...

  • Customer Advisor

    5 months ago


    Slough, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.38 per hour (Inclusive of an £1.07 per hour, store specific location allowance)** **B&Q *Slough** We believe anyone can improve their home to make...

  • Customer Advisor

    5 months ago


    Slough, United Kingdom Boots Full time

    Summary Job Reference: 232971BR - Job Reference: 2 3 2 9 7 1 B R Slough, High Street Fixed Term 17.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and...


  • Slough, United Kingdom Everyone Active Full time

    at Slough Ice Arena Casual Position Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week We need a Customer Service Advisor who will - Be passionate about promoting our products - Be able to work under your own initiative and...


  • Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Advisor to provide exceptional customer service and support the store's day-to-day operations in Slough, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...


  • Slough, United Kingdom Arvato Ltd Full time

    **Customer Service Advisor** **40 hours per week, shift pattern detailed below - £26,759** **Location: Datchet SL3 9LL/ Hybrid** **Fixed Start Date 26th **February** **Roles will be office based (SL3 9LL) for the first 4 weeks of training then a hybrid working pattern depending on performance and knowledge.** **Training will be Monday - Friday 9am-6pm...

  • Service Advisor

    1 month ago


    Slough, Slough, United Kingdom Sytner Group Full time

    About the RoleWe are seeking a skilled Service Advisor to provide exceptional customer care and technical support at Sytner Group.As a Service Advisor, you will be the vital link between our customers and the workshop, ensuring seamless communication and outstanding service delivery.You will inform and consult with customers on vehicle servicing, providing...


  • Slough, United Kingdom S4 Personnel Limited Full time

    **Ref**: 3732 **Job Title**: Complaints Advisor **Pay**: £26,000 - £30,000 **Location**: Slough Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to manage escalated complaints. You will complete a regular report - summarising complaints and actions and current...


  • Slough, United Kingdom S4 Personnel Limited Full time

    **Ref: 3732** **Job Title: Complaints Advisor** **Pay: £26,000 - £30,000** **Location: Slough** Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to manage escalated complaints. You will complete a regular report - summarising complaints and actions and current...


  • Slough, United Kingdom Arvato Ltd Full time

    **Hybrid Customer Service Advisor Roles Commencing 3rd June (Availability required 3rd-21st June for training)** **Salary: £**23,795.20** + increased rate after midnight** **Location: Datchet SL3 9LL/Remote** **Varied Shift Patterns Monday-Saturday** Are you passionate about creating positive experiences for customers and shaping your own future at the...


  • Slough, United Kingdom Bidfood Full time

    **About the role**: I Customer Service Advisor At Bidfood, our exciting journey began back in 1999. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country. **Where has your journey taken you so far?** There’s no two ways about it, foodservice...

  • Service Advisor

    1 month ago


    Slough, United Kingdom CV-Library Full time

    Service Advisor Up To £36,000 Salary Depending On Experience Independent Family Run Garage Environment Tuesday To Saturday 8am - 6pm Previous Automotive Aftersales Experience RequiredWe are currently advertising on behalf of an Automotive well established Independent Family Run Garage who are currently recruiting for a Service Advisor to assist...

  • Service Advisor

    6 months ago


    Slough, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- JJ70R2- Job Type- Full time- Location- Slough, Berkshire, England- Salary- £27000-£30000 per annum**Job description**: **Vacancy - Service Advisor - Slough Area** Our client, the No1 motor trade employer in the UK, is looking to recruit an experienced Service Advisor in the Slough Area. Working as a Service Advisor within a busy...

  • Parts Advisor

    2 months ago


    Slough, United Kingdom CV-Library Full time

    PARTS ADVISOR Basic Salary - £27,000 OTE: £36,000 + Location - Slough   A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be target driven, comfortable selling with quality...


  • Slough, United Kingdom Bidfood Full time

    **About the role**: **Customer Service Advisor** **About us**: Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country. **A journey that gives back** We want your career with us to be as rewarding as possible. So,...