Customer Service Administrator

4 days ago


Ashbourne, United Kingdom SF Recruitment Full time

SF Group are recruiting for a temporary Customer Service Administrator to join a fantastic client of ours based in Ashbourne. This role is for a creative, self-motivated and technologically minded individual who is proficient in website management.
On a daily basis the job would entail:

- Converting customer enquiries into retail sales
- Processing customer orders placed via company website
- Raising purchase orders
- Manage and oversee any customer issues or complaints
- Assisting with website product management
- Answering customer enquiries and providing information on products and services
- Assisting with the packing and dispatch of customer orders to the UK and overseas
- Processing customer payments and checking for potential fraud and identity theft
- Logging and managing customer and internal repairs.
- Updating and chasing repair statuses
The Successful Applicant will be
- Highly sales focussed with first
- class customer service skills
- Excellent word processing skills
- An Excellent Communicator
- Have an Excellent telephone manner
- A High level of computer literacy
- Well Organised and able to manage a demanding workload
- Self motivated with good time management skills
- Able to work within a fast paced website environment
- Fine attention to detail



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