Advanced Customer Service Assistant

5 months ago


St Pancras, United Kingdom World Duty Free Full time

Location: St Pancras

Position: Full Time

**Salary**: Competitive Hourly Rate

Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts)

**Advanced Customer Assistant - Advanced Customer Service Advisor**

**Location** - St Pancras Station

Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)

Shift Pattern - 5 days out of 7 between the hours of 3am-11pm

Contract - 35 hours per week, permanent, full time.

**Advanced Customer Service Advisors** have a very exciting role to play in our stores, building rapport with our customers, providing them with an enjoyable journey, sharing your knowledge, passion, and enthusiasm for our luxurious products.

**Your responsibilities** will be to:

- Support the Customer Service Leader in inspiring the team and acting as a role model
- Deliver an individualised world class service experience for every customer
- Maximise sales opportunities using world class service skills and knowledge of products and promotions
- Open & close, run the store, deliver briefings to team in absence of the customer service leader
- Demonstrate positive personal behaviours and a can-do attitude
- Work independently or as part of a team to achieve operational standards across the store

**What do you need, to be an Advanced Customer Assistant at World Duty Free?**
- Passion about working in a team
- Positive can do attitude, to support & encourage the team
- Flexibility to adapt to the fast-paced environment
- Good communication skills
- Self-motivation, enthusiasm, and professionalism

World Duty Free will provide a **full induction and comprehensive training**, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your **learning** and encourage your **growth** and career **development**. In addition, as a customer service representative your **benefits** will include:

- Company bonus scheme
- Employee Assistance programme - Confidential advice service to support our teams on a range of issues including, personal & financial - your wellbeing is important to us
- Discounts on products for our staff, family, and friends
- Travel discounts
- Free parking
- Share this job:



  • St Pancras, United Kingdom World Duty Free Group Full time

    **Advanced Customer Assistant - Advanced Customer Service Advisor** **Location** - St Pancras Station Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Shift Pattern - 5 days out of 7 between the hours of 3am-11pm Contract - 35 hours per week, permanent, full time. **Advanced Customer...


  • St Pancras, United Kingdom World Duty Free Group Full time

    **Customer Assistant - Customer Service Advisor** **Location **- St Pancras International Train Station **Pay **- competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) **Contract **- 24.5 hours per week available, permanent, part time **Working pattern** - 2 week rotational pattern, between the...


  • St Pancras, United Kingdom World Duty Free Full time

    Location: St Pancras Position: Full Time **Salary**: Competitive Hourly Rate Benefits: Fantastic benefits inc bonus scheme, wellbeing support (EAP), staff discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) **Customer Assistant - Customer Service Advisor** **Location **- St Pancras International...


  • St Pancras, United Kingdom Govia Thameslink Railway Full time

    We currently have an opportunity for a multi-functional **Customer Service Assistant (Platform & Ticket Office)** to deliver world-class customer service at **St Pancras International**. These roles cover 24 hour operation, so due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Executive **Salary**: £27,000 - £31,000 per annum **Location**: St Albans **Contract**: Permanent, Full Time **Hours**: Shifts between Monday - Sunday, between 9am and 8pm **COMPANY PROFILE** Our client, a well-established organisation is looking for an experienced Customer Service Experience Executive to join their team in...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Services Executive **Salary**: £19,000 - £22,500 annum + bonus Location: Near St Albans Contract: Full time, Permanent - Monday - Friday, 9:00am - 5:30pm COMPANY PROFILE Our well-established client is looking for a positive and friendly Customer Experience Executive to join their vibrant and lively team near St Albans. They are an...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Executive **Salary**: Up to £24,0000 per annum Location: St Albans / Hybrid Contract: Permanent Hours: Monday to Friday 09:00 - 17:30 COMPANY PROFILE This is an exciting opportunity to work for our well-established client who are in the Financial Services industry St Albans. Supporting companies within the Finance sector for...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Advisor **Salary**: Up to £24,000 per annum **Location**: St Albans **Contract**: Full time, Permanent **Hours**: Monday to Friday 9am - 5.30pm **COMPANY PROFILE** This is an exciting opportunity to work for our well-established client who are in the Financial Services industry in St Albans. Supporting companies within the...


  • St Pancras, United Kingdom Govia Thameslink Railway Full time

    **Do you have a passion for customer service?** **Do you enjoy helping people?** We currently have an opportunity for a multi-functional **Customer Service Assistant GPR (Platform & Ticket Office)** to deliver world-class customer service at **St Pancras International**. These roles cover 24 hour operation, so due to the shift times you must live in the...


  • St Ives, Cornwall, United Kingdom Farmfoods Full time

    Job Title: Customer Service AssistantJob Summary:We are seeking a Customer Service Assistant to join our team at Farmfoods. As a Customer Service Assistant, you will be responsible for providing excellent customer service, handling stock, and working with the team to maintain a safe and clean shopping environment.Key Responsibilities:Provide exceptional...


  • St Leonards, East Sussex, United Kingdom beBee Professionals Full time

    Responsibilities: - Respond promptly to customer inquiries via phone, email, and chat. - Resolve customer complaints and escalate issues as needed. - Provide product information, pricing, and order assistance to customers. - Process orders, returns, and exchanges accurately and efficiently. - Maintain customer records and update information in the...


  • St Albans, United Kingdom ASDA EXPRESS Full time

    **Role**:Customer Service Assistant **Location**:St Albans, AL1 1LR **Hours**:Part-Time Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • St Helens, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: St Helens, WA9 5DT **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • St. Columb, United Kingdom Shell Forecourts Full time

    The Shell Garage, Kingsley Village, Penhale. TR9 6NA, require a **PART TIME 24 HOURS NIGHT SHIFT FRI, SAT & SUN **Customer Service Assistant. You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting them and...


  • St. Columb, United Kingdom Shell Forecourts Full time

    The Shell Garage, Kingsley Village, Penhale. TR9 6NA, require a **PART TIME 16 HOURS NIGHT SHIFT - SAT & SUN NIGHTS **Customer Service Assistant. You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting them and...


  • St. Columb, United Kingdom Shell Forecourts Full time

    The Shell Garage, Kingsley Village, Penhale. TR9 6NA, require a **PART TIME 16 HOURS NIGHT SHIFT - SAT & SUN NIGHTS **Customer Service Assistant. You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting them and...


  • St Ives, Cornwall, United Kingdom Farmfoods Full time

    Job Summary:We are seeking a motivated and friendly Retail Assistant to join our team at Farmfoods. As a Retail Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with your colleagues to achieve sales targets.Key Responsibilities:Provide a warm and...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in St Albans, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service by...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in St Albans, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service by...


  • St Helens, United Kingdom Edge Hill University Full time

    _**We’re here to create and harness knowledge, to deliver opportunity for everyone. **_ **About the Role** This is an exciting opportunity for a Customer Service Assistant to join the Customer Experience Team in a role where you will have a direct positive impact on the student and visitor experience at Edge Hill University. You will provide a...