Client Services Manager

1 week ago


Hastings, United Kingdom CDH Recruitment Ltd Full time

As a client services manager your role will be from initial enquires through to full repayments, making sure all the relevant information and documentation are gathered, reviewed, administered and appropriately stored and recorded. The main function of thisposition is to administer, maintainand progress all our property loan files, proactively chasing for information and updates as appropriate.

**Main Duties**
- Supporting regionally based Business Development Managers (BDM) to minimize their involvement in administrative matters.
- Administration of Applications In-Box, new loan enquiries to Invest and Fund
- Chasing up all relevant answers to all questions and due diligence information
- Instruction of QS, valuers, solicitors and any other third-party providers
- Maintenance and progression of property loan files
- Upkeep of internal records (including pipeline reports, credit decisions and underwriting capacity)
- Ensuring we capture why a deal does not proceed to the next stage should Invest and Fund or the borrower stop the process
- Instruction and ongoing liaison with property valuers, solicitors and monitoring surveyors associated with stage payments of a development loan
- Ensuring the BDM have regular site visits planned and all relevant feedback from the visits is recorded
- Immediate escalation to line manager of any information that might suggest a potential event of default on an existing loan
- Managing third party service level agreements to ensure prompt receipt of reports and answering of queries. Escalation to Line Manager if third parties are failing to meet their service level commitments
- Drafting of Indicative Term sheets for specific loans
- Drafting of Loan Agreements
- Checking of interest and fee calculations

**Qualification’s Skills and Experience**
- Excellent communication skills, written and verbal with the ability to clearly articulate requests and instructions to a variety of contacts
- Efficient stakeholder engagement at all organisational levels
- Ability to plan and prioritise own workload. Working on own initiative to deadlines following detailed internal policy and procedure
- Ability to draft and amend loan documentation as instructed by legal, credit and compliance
- Solid understanding of the legal process associated with property lending and documentation
- Solid/strong IT skill
- Good understanding of Peer to Peer lending and On-line platforms.
- Flexible and adaptable in approach and able to change styles in order to ensure that users are dealt with in the appropriate way.
- Positive 'can do’ attitude
- Ability to work as part of a team and individually to tight deadlines
- Collaborative team player who is willing to share knowledge and learning openly to create understanding and support
- Excellent attention to detail


  • Client Manager

    1 month ago


    Hastings, United Kingdom Track Record Global Full time

    ABOUT TRG Track Record Global (TRG) are experts in natural material supply chain assessments, verifying that the legislation in place to protect consumers and the environment is adhered to as well as ensuring that the environmental claims made by our clients are traceable.WHAT WE'RE LOOKING FOR We're looking for an experienced Client Manager to engage with...


  • Hastings, East Sussex, United Kingdom QJumpers Recruitment Services Full time

    Mental Health Service ManagerThis is a challenging yet rewarding opportunity for an experienced Mental Health Clinician to take charge of our new Crisis Respite service. The successful candidate will have a proven track record in leading teams in acute settings and be committed to our organisation's values.About the OrganisationOur organization, QJumpers...


  • Hastings, United Kingdom Pro Talent Full time

    ProTalent are currently working with a long established, successful accountancy firm with diverse and loyal client base to recruit a Client Manager for their office in Bexhill. The firm: - Well established, well respected accountancy firm in East Sussex - Offer a full compliment of accountancy and business advisory services - Diverse and loyal client base...

  • Management Accountant

    3 weeks ago


    Hastings, East Sussex, United Kingdom Network Plus Services Full time

    Key ResponsibilitiesProduce monthly management accounts, including P&L accounts, balance sheets, and cash flows.Work with commercial teams to develop and maintain budgets and forecasts.Analyze financial data to identify trends and areas for improvement.Ensure compliance with financial regulations and internal controls.Network Plus Services offers a...

  • Gas Service Engineer

    3 weeks ago


    Hastings, East Sussex, United Kingdom Rock managed services Full time £300

    Job Title: Gas Service and Repair EngineerWe are seeking a skilled professional to service, maintain, and repair gas systems and appliances for Rock managed services.Key Responsibilities:Service, inspect, and repair gas systems, including boilers, heaters, and cookers, to ensure they operate efficiently and meet safety standards.Conduct thorough technical...

  • Portfolio Manager

    1 week ago


    Hastings, East Sussex, United Kingdom Michael Page (UK) Full time

    About the OpportunityWe are seeking an experienced Private Client Tax Senior to join our team at Michael Page (UK). As a Private Client Tax Senior, you will have the opportunity to work with high-net-worth individuals and families, providing expert advice on tax planning and compliance.The Ideal CandidateTo be successful in this role, you will need to have a...


  • Hastings, East Sussex, United Kingdom Rock managed services Full time

    About the RoleWe are seeking a skilled and qualified Gas Engineer to work on a sub-contract basis for Rock managed services. The successful candidate will be responsible for servicing, maintaining, and repairing gas systems and appliances in social housing properties within the Eastbourne area.Key ResponsibilitiesService, maintain, and repair gas systems and...


  • Hastings, East Sussex, United Kingdom QJumpers Recruitment Services Full time

    Role SummaryWe are seeking an experienced Clinical Psychologist to join our team and contribute to the delivery of high-quality mental health services. As a member of our Oranga Hinengaro team, you will work closely with our whānau and tangata whaiora to develop and implement effective treatment plans that promote optimal well-being.Key...


  • Hastings, East Sussex, United Kingdom Medica Group Full time

    Job Description:We are seeking a highly skilled Client Delivery Specialist to join our Service Delivery team at the Medica Group. In this role, you will lead new client deployments, manage client change projects, and act as a subject matter expert on Medica services.Manage client deployments and change projects, ensuring timely deliveryAct as a central point...


  • Hastings, East Sussex, United Kingdom Rock managed services Full time £300

    Job Description: Senior Gas System TechnicianWe are seeking a highly skilled senior gas system technician to join our team at Rock managed services.The ideal candidate will have strong knowledge of gas systems and appliances, including boilers, heaters, and cookers. They will be responsible for servicing, maintaining, and repairing gas systems and appliances...


  • Hastings, United Kingdom CDH Recruitment Ltd Full time

    We are looking for a Transport Service Manager to manage a busy division of the Company. To carry out all recruitment services and working closely with our clients. We are looking for a person who comes from a transport or logistics background and has experience in managing staff and scheduling. Main Duties Managing the candidate process from initial...


  • Hastings, East Sussex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Client Relationship BuilderWe are looking for a skilled Client Relationship Builder to join our team at beBee Professionals in Hastings. This role offers the opportunity to develop and maintain strong client relationships, driving business growth and success.**Job Description:**We are seeking an experienced Account Manager to build and maintain client...


  • Hastings, East Sussex, United Kingdom Conrad Consulting Ltd Full time

    Job Title: Chartered Building SurveyorWe are seeking an experienced and skilled Chartered Building Surveyor to join our team at Conrad Consulting Ltd. As a key member of our construction team, you will play a vital role in delivering high-quality services to our clients.The RoleDeliver a range of projects and professional services for new and existing...

  • Care Service Manager

    4 weeks ago


    Hastings, East Sussex, United Kingdom Thendon Resourcing Limited Full time

    We are seeking an experienced Care Service Manager to join Thendon Resourcing Limited, a reputable health and social care recruitment business. This is an exciting opportunity for a driven and ambitious manager to lead a start-up domiciliary care service in Hastings.The successful candidate will be responsible for meeting with prospective clients and their...

  • Client Relations Lead

    4 weeks ago


    Hastings, East Sussex, United Kingdom This Is Alexander Faraday Recruitment Full time

    Client Relations LeadWe are seeking a Client Relations Lead to join our client's team. The successful candidate will be responsible for building and maintaining strong relationships with clients.The ideal candidate will have excellent communication and interpersonal skills, with the ability to effectively manage client relationships and a diverse team.The...


  • Hastings, East Sussex, United Kingdom This Is Alexander Faraday Recruitment Full time

    Service Experience ManagerThis exciting opportunity has arisen for a Service Experience Manager to join our client's team. The successful candidate will play a key role in moulding the customer experience.The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth through improved customer...


  • Hastings, East Sussex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are looking for a highly skilled Client Relationship Specialist to join our team in Hastings, United Kingdom. As a key member of our team, you will be responsible for building and maintaining strong client relationships, driving revenue growth, and ensuring customer satisfaction.Job Description:Develop and execute client engagement strategies to build...


  • Hastings, East Sussex, United Kingdom Medica Group Full time

    Teleradiology Service Delivery ManagerThe Medica Group is seeking an experienced Teleradiology Service Delivery Manager to lead our client relations team. In this role, you will be responsible for delivering exceptional client experiences and ensuring seamless service delivery across all service lines.Responsibilities:Lead the client relations team and...


  • Hastings, East Sussex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    BeBee Professionals is a dynamic organization looking for a Client Relationship Executive to lead our client-facing efforts in Hastings, United Kingdom. As a key member of our team, you will be responsible for developing and maintaining strong relationships with clients, driving revenue growth, and ensuring exceptional client satisfaction.Salary: £55,000 -...


  • Hastings, East Sussex, United Kingdom Decipher Group Full time

    About the Job: We are seeking an Executive Client Advisor to join our team at Decipher Group. In this role, you will provide strategic leadership oversight of a portfolio of clients, identifying areas of opportunity for business growth and collaborating with senior leadership on business improvement initiatives.The successful candidate will lead client...