Customer Service Advisor

1 month ago

London, United Kingdom Yorkshire Building Society Full time

If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:
**Flexibility **- We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.
**Annual Leave **- For all of your hard work and commitment we’ll reward you with a whopping 33 days holiday inclusive of bank holidays, along with the option to purchase more.
Development - At YBS we want you to feel challenged. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey.
**Inclusivity**:

- We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
**Giving Back -** You’ll have 31 hours of paid leave each year to get involved with purposeful and skills-based volunteering activities that support our local communities, such as financial wellbeing, financial resilience and financial education for schools. Together last year, we completed more than 11,000 hours of volunteering for our local communities.

**About the Role**

As a Customer Service Advisor you’ll:

- Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether that’s saving for a gap year trip, buying a first home, or anything in between.
- Facilitate great conversations confidently through channel of choice, as you support our members in branch, over the phone and with the operation of their accounts online.
- Forget sales targets, and enjoy the freedom to do what’s right.

**About You**

Being part of the team isn’t about being a whizz in financial services, or about having lots of customer service experience. Instead, it’s about:

- Being great with people, and being able to talk to our members.
- Challenging yourself to go the extra mile for your colleagues and our members, to help us grow and achieve our business objectives.
- Understanding why it’s important to celebrate different people with different skills, experiences, and opinions.
- Demonstrating a growth-mindset and making the most of the training and development we offer.
- Having the ambition to become a leading expert on our products and services.

**About our Branch Network**

As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because we’re right at the beginning of an exciting digital journey, our future has never looked more exciting - and neither has yours.

**About Us**

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Ready to apply?**

Please note the internal title will be Customer Consultant.

  • Sales Advisor

    4 weeks ago

    London, United Kingdom Switch Advisor Ltd Full time

    **Sales Advisor** Switch Advisor Ltd is a growing company that is looking for a sales advisor to join our team. A sales advisor is a professional who provides guidance and advice to potential customers or clients regarding products or services offered by a company. Their primary goal is to understand the customer's needs, preferences, and requirements, and...

  • Customer Service Advisor

    1 month ago

    London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Page Personnel - UK Full time

    Join a team looking to expand into new markets globally - Build great experience in the telecommunication industry **About Our Client**: Page Personnel are currently working with a client who are leaders in the Technology & Telecoms industry. They are looking to expand their Customer Service team with a Temporary Customer Service Advisor as they are...

  • Customer Services Advisor

    4 weeks ago

    London, United Kingdom Wild Berry Associates Full time

    We are recruiting a customer services advisor for a well known charity. This role will be starting asap until the end of March 2023 **This role is remote working** Hours: Monday - Friday 9.00 - 17.30 Please see below a description of the duties for the customer services advisor. - Providing front-line support for customers - Escalating bugs/fixes to...

  • Customer Service Advisor

    7 days ago

    London, United Kingdom Page Personnel Secretarial & Business Support Full time

    Work as a customer service advisor for one of the UK's top menswear shops, specialising in dress wear for formal occasions, with over 100+ shops throughout the United Kingdom. Your role would be fully remote and working throughout their busiest period. **Client Details** They are leading UK luxury menswear brand with multiple stores throughout the United...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom MBA Group Full time

    Our Client, a leading car manufacturer are currently looking for a **Customer Service Advisor** to join their business based out of their **Toyota Bromley** Dealership. As a **Customer Service** **Advisor**, you will take inbound as well as make outbound calls to book in customer's yearly **MOT** or **Service**, while on the phone you will also speak to...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom TechNET IT Recruitment Ltd Full time

    **Customer Service Advisor**: United Kingdom - London Posted: 20/04/2023 **Salary**: £27K per Year ID: 32112_BH **Customer Service Advisor** **Fully remote (24/7 shift pattern)** **£27,000 + monthly bonus + yearly bonus** **Multiple positions available - must fluent in either Dutch, Flemish or German and English** Customer Service Advisors to join a...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Tate Full time

    Customer Service Advisor £24,000 - £28,000 Permanent Hybrid working (two days a week in the office and three from home) Are you passionate about delivering exceptional customer service? Do you strive to give your best in work? Our client, a leading property management company, based in the West End are looking for a driven, personable and engaging...

  • Customer Service Advisor

    7 days ago

    London, United Kingdom Tate Full time

    **Customer Service Advisor** **£24k - £28k** **Hybrid working** Are you passionate about delivering exceptional customer service? Do you strive to give your best in your work? Our client is a leading property management company based in the heart of the West End are looking for driven and experienced Customer Service Advisor to join their family-feel...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Page Personnel - UK Full time

    A great opportunity for a customer service advisor to join a dynamic team - With fantastic progression opportunities available. **About Our Client**: A Property Insurance firm. Key Responsibilities: - Responding in an appropriate manner. - Passing high level queries onto the relevant teams. - Working collaboratively with the whole team. **The Successful...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485422- Sector: - Account Manager, Brand Manager, Business Development, Consumer Sales, Direct Sales, Events, Field Sales, General & Other, Marketing, Marketing & Business Development, Other, Other, Other, Public Relations (PR), Sales, Sales Administrator, Sales Executive, Sales Manager- Salary: - £30,000 Per Annum- Benefits: - + Pension...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Bloom Careers Full time

    **Customer Service Advisor** **£25,000 per annum** **North London, Hybrid** My client is a leader in the world of direct-to consumer health and beauty brands, growing over 100% in the past year. Due to continued growth and success, the opportunity to recruit a Customer Service Advisor has arisen. **Responsibilities** - Work with the Customer Service...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Sigma Financial Group Full time

    **Contract: Full-time, Permanent** **Location: Work from Home** **Salary: £20,505 per annum** We are currently looking for amazing people to join the Sigma Family as a Customer Advisor. Before we tell you more about this opportunity, let us share why you should join us at Sigma. **Who are the Sigma Family?** At Sigma, we are different and recognized in...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom LinkPoint Resources Limited Full time

    **_Hybrid role: 3 days from home and 2 days in the Canary Wharf office. Potential to become fully Remote with attendance in the office as and when required, as well as permanent. _** Your main role will be to enhance the customer experience and provide them with the training and information needed to use our products or services. You will also execute...

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping.Key Requirements: * Have experience of working in a customer...

  • Customer Service Advisor

    4 weeks ago

    London, United Kingdom Tiger Recruitment Full time

    **Customer Service Advisor** **London** **Permanent** **£25,000 - £28,000** **Remote Working** Our client is a growing pension provider that takes on a modern approach to a well-established industry. They are looking to hire a Customer Service Advisor to join their small team in London. **WHAT YOU’LL DO** You will work closely with customers to find...

  • Customer Service Advisor

    1 month ago

    London, United Kingdom Adecco Full time

    **Job title: Customer service advisor** **Location: Richmond, London** **Hours: Mon-Fri 8:30-5** **Salary: £23,000-£25,000** Adecco are delighted to be working with a new client based in Richmond. They are trusted, successful and continuously growing, because of this a new opportunity has become available. We are looking for an experience customer...

  • Customer Services Advisor

    4 weeks ago

    London, United Kingdom Deva Services Full time

    Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford The Job - Monday to Saturday - 5 days out of 7 - Between the hours of 9am-8pm - MUST BE ABLE TO PASS AN ENHANCED DBS CHECK **Role & Responsibilities**: - To answer and deal professionally with incoming phone calls from occupational therapists and...

  • Customer Service Advisor

    1 month ago

    London, United Kingdom Page Personnel - UK Full time

    Permanent Customer Service Advisor role working within Financial Services - This role offers hybrid working, a competitive salary and a discretionary bonus **About Our Client**: The client are a Financial Services company based in the City of London. **The key responsibilities of Customer Service Advisor are**: - Handle customer enquiries across...

  • Temporary Customer Service Advisor

    4 weeks ago

    London, United Kingdom Page Personnel Full time

    Join a team looking to expand into new markets globally - Build great experience in the telecommunication industry **About Our Client**: Page Personnel are currently working with a client who are leaders in the Technology & Telecoms industry. They are looking to expand their Customer Service team with a Temporary Customer Service Advisor as they are...