Team Leader

4 days ago

Stansted, United Kingdom Travelex Full time

**Team Leader - Stansted Airport**

**Job Type**: Permanent

**Hours per week**:37.5

**Salary**: £13 per hour with a temp shift allowance of £1 per hour for 3 months.

**We’re passionate about shaping and sharing experiences**

You will be at the heart of a bustling airport environment where thousands of customers are taking trips for business or personal, whether it is an “early bird” flight or “taking a red eye” we want to ensure that their travel money needs are fulfilled

As a Team Leader you will lead by example, managing, motivating and developing a team to achieve the best possible results to deliver a great customer experience; creating an inclusive workplace environment where all employees are valued.

**_So, what will this role involve?_**
- Building strong relationships with the surrounding business & creating a positive working environment for Travelex staff
- Driving performance and improvement along with general management duties & responsibilities
- Monitoring and implementing best practice around legal and regulatory standards and adhering to Travelex compliance procedures
- Positive people management, which will include rostering, coaching and supporting your team through regular performance review
- Being ready to ‘roll up your sleeves’ providing support when required with processing foreign exchange transactions accurately and efficiently
- Being able to adapt to working under pressure due to seasonal periods
- Effectively communicating with both customers and colleagues

**_What’s in it for you?_**

We believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential
- Company pension scheme
- Holiday - 22 days plus bank holidays We are keen to reward loyalty, so the longer you work with us, the more holidays you get
- Employee discount platform with Everyday Rewards by Bupa
- Employee assistance programme

**About Travelex**

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever

Exciting? We think so Your journey starts here, so take the first step to become part of the Travelex team by clicking apply

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status**

**Job Types**: Full-time, Permanent

**Salary**: £14.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- Referral programme

**Experience**:

- Management: 3 years (required)
- Customer service: 2 years (required)
- Retail sales: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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