Treatment Assistant

7 months ago


Darlington, United Kingdom Rockliffe Hall Hotel, Spa and Golf Resort Full time

Rockliffe Hall, 5 star Hotel, Spa and Golf Resort in the North East of England is seeking to recruit an Treatment Practitioner. Rockliffe Hall is set on a magnificent restored 18th century estate on the banks of the River Tees, it is a destination in itself and a five star home-from-home. The state-of-the-art Spa at Rockliffe Hall features a 50 piece technogym, exercise studio, 13 luxury treatment rooms, a 20-metre swimming pool and a large Hydro-pool.

The main responsibilities of this role will be (but are not limited to):

- To upsell the wider range of Spa Treatments and products at every opportunity
- To be product aware for promotion of treatments and retail.
- Dealing positively with telephone enquiries if required ensuring maximum yield achieved.
- Advise on the best treatment for each individual guest
- To carry out treatments, including massages, facials, manicures and pedicures with the utmost care and attention at all times
- Ensure health questionnaires are completed and appropriate advice is given
- Maintains high confidentiality in regards to guest privacy ensuring all tasks are completed in compliance with the data protection act
- Ensure treatment room presentation standards are maintained
- Anticipate guest and members needs
- You will be rewarded with being part of a warm and friendly close-knit team of professional therapists, working in a luxurious environment with varied treatments, flexible working hours, regular training, professional development, progression opportunities and monthly incentive prizes

Our mission at Rockliffe Hall is to create lasting memories for our guests unrivalled, exceptional and individual. If this sounds like you, we’d love to hear from you

**Job Type**: Part-time

Expected hours: 24 per week

**Benefits**:

- Free parking
- Health & wellbeing programme
- On-site parking

Supplemental pay types:

- Tips

Work Location: In person



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