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Security Receptionist

5 months ago

Rochdale, United Kingdom JD Sports Full time

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

**Key Duties/Responsibilities**:

- Make sure the Security Reception desk is kept clean/tidy and manned at all times, whilst on duty and all visitors/contractors are correctly logged into the site
- Monitor and ensure correct operation of the existing CCTV system at the relevant desks
- Ensure all provided security equipment is in proper use at all times
- Welcome visitors, contractors, and staff to the site, issuing them with the appropriate ID passes, contacting the relevant host and directing them to the correct destination
- Ensure all staff sign in are in possession/wearing of appropriate identification, and enrolled into access systems where appropriate. All authorised staff are to be logged onto the buildings access control system and records maintained
- Control and issue keys in line with site policies
- Prevent unauthorised access within site
- Ensure strict controls of vehicles permitted to enter the site, correctly logged and parking in authorised spaces
- Keep an accurate and up to date record of all daily duties
- Review CCTV evidence as necessary to complete site audits as direct by the DC Profit & Asset Protection Manager
- Maintain strict controls on keys and access cards, ensuring all keys and cards are accounted for and are signed in and out when required
- Maintain total confidentiality of all aspects of the business
- Support the security team where required in line with the business needs
- Assist with enquiries and investigation as required
- Complete any ad-hoc tasks as directed by the DC Profit & Asset Protection Manager

**Skills/Experience/Knowledge needed**:

- Ability to deal with a variety of calls and signpost correctly and timely
- Strong communication skills, both oral and written
- Strong knowledge of Microsoft packages, including Excel and Outlook
- Able to communicate well with others both written and oral
- Willingness to form strong relationships within a team is key
- Full training provided
- Excellent progression opportunities
- Previous experience within a similar role is advantageous
- Attention to detail and accuracy

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

- Free parking
- Incremental Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Pension Scheme
- Personal development opportunities to learn and develop at work.

Thank you again for your time.