Hinckley Food Bank Adviser

2 months ago

Hinckley, United Kingdom Citizens Advice Full time

**Position**: Hinckley Food Bank Adviser

**Location**: Hinckley and surrounding areas

**Closing date**: 11 December 2023

**Role details**:
Job title:
Hinckley Food Bank Adviser

**Location**:
Hinckley and surrounding areas

**Salary**:
£26,421

Salary pro rata:
Yes

London allowance:
No

Hours per week:
16 hours per week Wednesday 5 hours, Thursday 6 hours and Friday 5 hours

Type of contract:
Fixed term

End date of contract:
23/10/2025

11/12/2023

Closing time:
23:59

Interview date:
21/12/2023

Are you friendly and approachable with keen active listening skills and a fair sized dollop of compassionate common sense? If so, we have a rewarding part time role available, working alongside Hinckley Area Food Bank volunteers and our existing Hinckley Food Bank Adviser, with support from a team of Citizens Advice staff and volunteers.

You will work 16 hours per week overall, with Thursdays worked from the Hinckley Hub and Wednesdays and Fridays in Hinckley Area food banks.

This is a community based role and you may also be required to attend client-facing events in the area and to make occasional home visits. You will be providing advice and support to food bank users with a view to them becoming less dependent on food banks through welfare benefits, income maximisation, budgeting and debt advice.

Communication skills are really important for this role, with research and IT skills coming a close second. We will need you to write clear and concise case notes and keep accurate records of client interactions. You will need to be comfortable in setting clear boundaries and confident in managing conversations to get the information needed to move clients forward.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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