Customer Service Advisor

2 weeks ago


Salisbury, United Kingdom Barna Shields Recruitment Full time

**FTC - 2 x 6 months / 2 x 9 months**

**£21,750**

**HYBRID WORKING AVAILABLE**

**The role**

Barna Shields are excited to be recruiting for **Customer Service Advisors** on behalf of our client. This is a fixed term contract position from Monday to Friday with 35 working hours per week.

This is a fully work from home position, however you will be required to visit the office based in Andover **once a week**.

**Benefits**
- 28 days holiday (plus bank holidays)
- Fully work from home
- Group annual bonus
- A competitive pension scheme
- Access to GP and healthcare plans
- Access to mental health first aiders and free counselling sessions
- And so much more

**Duties & Responsibilities**
- Answering queries from customers and healthcare professionals across a range of formats
- Updating customers on the status of plans
- Ensuring a successful completion of enquiries
- Meeting quality and call time targets
- Providing an outstanding customer service experience

**About you**
- Previous experience in Data Input / Customer Service role
- Computer literate and knowledge of Microsoft Office
- Excellent verbal and written communication skills
- Great attention to detail and accuracy
- Positive ‘can do’ attitude

For more details, please call Barna Shields on **023 8022 2286**

**Job Types**: Full-time, Fixed term contract
Contract length: 9 months

**Salary**: £21,750.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: One location

Reference ID: VR/07785



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