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Senior Content Designer

3 months ago

Bristol, United Kingdom Government Digital Service Full time

**Details**:
**Reference number**:

- 277428**Salary**:

- £49,700 - £59,700**Job grade**:

- Grade 7**Contract type**:

- Permanent**Business area**:

- GDS - Identity Services**Type of role**:

- Digital**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, ManchesterAbout the job

**Job summary**:
The Government Digital Service (GDS) is part of the Cabinet Office. We help government make brilliant public services that empower people in the UK.

Our work is user-centred, agile, and forward-looking, making our organisation an exciting and innovative place to work.

We are designing and building **GOV.UK One Login**, a simple, safe, and secure way for people to prove who they are and access government services.

GOV.UK One Login is being designed and built for everyone, to be accessible, inclusive, and easy to use, as an essential function that will help millions.

We’re an ambitious team at the heart of government, full of talented and passionate people. If you’d like to join us in this work, we’d love to hear from you.

Find out more about our work at the GDS Blog.

**Job description**:
On GOV.UK One Login you’ll be designing user-journeys through our service to help people prove their identity. You’ll work in multi-disciplinary teams, designing, prototyping, testing, building, and iterating.

As a Senior Content Designer you’ll:

- design and iterate user-centred content and user journeys, efficiently and to a high standard
- use analytics data, user feedback and user research to identify the needs of users, map user journeys and inform content strategy
- review and provide direction on the work of other content designers and experts from other disciplines
- manage relationships between your team and other teams in GDS to ensure consistency and share good practice
- build strong relationships with stakeholders across large-scale and high-profile digital projects, influencing and collaborating with them
- contribute to guidance for government, including content principles and patterns
- contribute to the content design community of practice
- help colleagues and stakeholders from other disciplines understand what content design is, why it’s important, and how to work with content designers

Find out more about Content Design roles at GDS

**Person specification**:
We’re interested in people with skills in:

- creating, iterating, and managing high-quality, user-centred content
- making complex language and processes easy to understand
- using analytics, user feedback, and user research to evaluate and improve content
- building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
- managing multiple projects and adapting to changing priorities and deadlines
- providing feedback to and mentoring others to make sure they’re delivering quality work
- reviewing and improving processes

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:
In the Civil Service, we use our Success Profiles. For each role we advertise we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. We will be looking at your experience, career history and achievements that are relevant to the specific job role.

For this role we will be assessing you against the following behaviours that are most relevant to the role:

- changing and improving
- making effective decisions
- communicating and influencing
- developing self and others
- delivering at pace
- leadership

The selection process for this role consists of:

- A task to complete
- An interview
- making complex language and processes easy to understand

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss