Clerical Officer

**Clerical Officer**: Band 2, Permanent Post

An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the charming Community Hospital based in the town of Chirk.

The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients visiting / calling the Hospital, as well as colleagues and all service users.

The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.

In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service.

The ability to speak Welsh is essential for the post.

A daily rotation of front desk and back office duties gives variation to the role and therefore s uperb communications and ample computer literacy skills are valuable.

**Brief list of duties**:
Undertake clerical and word processing duties as directed by the team.

Correct and accurate use of information using the administration systems.

Deal with enquiries either on the telephone or face to face from health
professionals, colleagues and the public.

Dealing with incoming and outgoing mail and distribute accordingly.

Undertake such miscellaneous clerical duties as necessary e.g. photocopying, ordering stationary etc.

To undergo any training relevant to the job role.

The ability to speak Welsh is essential for this post

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.