Head of Performance

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

**Leadership**: To provide visible inspirational leadership so that all staff in the Site Team and those managing flow across the Divisions are engaged and motivated to support safe and effective patient care To foster a culture that promotes openness and where people have the confidence to speak up ensuring that communication mechanisms are operating effectively in the Site Team and across the Divisions To foster a climate of innovation and improvement for all services in the Site Team and across the Divisions, including encouraging staff to identify further opportunities for improvement To support the Deputy Chief Operating Officer in the delivery of the strategic plans for the Emergency Pathway ensuring they are consistent with the aims and objectives of the Trust and ensure that the plans fully reflect the service needs of the Trust To line-manage the senior Site Team (where appropriate) To deputise for the Deputy Chief Operating Officer on matters relating to Emergency performance and more broadly, as required Operational Performance: To work collaboratively with all Divisions to support improvements in emergency performance and patient flow To work with clinicians to ensure that professional staff have an opportunity to influence the management, planning of and development of pathways To be responsible for daily operational management of the Site Team including performance, quality, finance and workforce KPIs In conjunction with the Deputy Chief Operating Officer, to take responsibility for key elements of modernisation/transformational projects, including service re-design and any associated workforce change requirements To support the Deputy Chief Operating Officer with the development and maintenance of robust performance management systems to support each specialty to deliver their operational performance standards To hold specialties to account for the delivery of internal and external emergency access targets To oversee the production of regular performance monitoring data and papers for the Divisions, trust committees and external stakeholders and to take early action to ensure that action plans are in place to address any shortfalls To support Divisions to formulate business cases for service and capital development, and to lead the deployment of external funding to improve emergency pathways To lead achievement of all emergency operational targets, focusing on improving patient care and developing new ways of working To develop action plans to improve performance and to sustain performance across all key emergency access targets To oversee the budgetary management, financial turnaround and FEP plans across the Site Team Staffing: To ensure all non-clinical staff undertake the prescribed Trust induction programme and undergo appropriate refresher training To ensure line managers adhere to HR policies and performance indicators To undertake regular reviews of staffing levels in the Site Team to ensure that the right number of staff with the right skills is in place to deliver current and predicted future activity To write business cases or workforce change papers to implement any shifts in staff demand To complete the Site Teams non-clinical workforce planning and training needs documentation Trust-wide: To ensure compliance with Trust HR policies and processes, including recruitment, performance management and training for their team To support the investigation of complaints and incidents within the Site Team and to chair hearings, as appropriate To lead Trust-wide initiatives and projects, as required To participate in the Silver on-Call rota Please refer to the attached comprehensive job description

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