![Major Recruitment](https://media.trabajo.org/img/noimg.jpg)
Administrator - College/uni Leavers
1 week ago
Major Recruitment are currently recruiting for a **permanent Hiredesk Administrator / Assistant** in Ipswich for their client who is a well established group of companies specialising in the supply of commercial assets.
**Hours of work** - 8.30-5.30pm M-F
**Location - Ipswich**
**Duties**:
- Ensuring a high level of customer service is achieved
- Ensuring compliance across the rental desk to all operating procedures and policies as documented within the division's operating manual
- Acting as a receptionist for visiting Company personnel, drivers and customers and promptly attending to visitors
- Completing booking forms, rental agreements, breakdown reports and raise invoices to customers, making sure order numbers are obtained for each invoice
- Compiling information from customers to update the system database
- Ensuring mileages are updated regularly from customers to ensure servicing is organised
- Locating local dealers and repair agents to organise repairs/servicing to vehicles
- Creating and maintaining appropriate filing systems in line with the requirements of the branch procedures manual and ensuring that the branch is adequately stocked with stationery
- Performing regular audits on filing systems to ensure that rental documentation is complete, customers' insurance documentation is valid and up to date, and ensure fuel receipts are logged
**Role Requirements**:
- Experience in a customer service or similar industry
- Good written and verbal communication skills
- Knowledge of asset rental, transport and distribution would be advantageous
- Experience in an admin role
**Benefits of working for the company include**:
- 24 days holiday + 8 BH
- Accrual of service entitlement
- Long Service awards
- Free parking at every depot
- Allocation of a turkey at Christmas
- In house well-being service
- Employer supported volunteering days
- Optional purchase schemes (Annual leave, dental, Medical & Life assurance
- Annual flu vaccinations/vouchers
- Eye test contribution
- Life Assurance x2 Annual salary
- Cycle to work scheme
- Contractual discretionary sick pay
- Family-friendly & work-life balance policies
- Real living wage employer
- Company pension scheme
- Internal promotion pathways
- Dress down Fridays
- Birthday holiday
- BI-Annual group sales person awards
- Refer a friend scheme
Ref: INDPS
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