Registration Authority/information Governance
2 weeks ago
We are seeking dedicated, motivated people to help us provide high quality care to our local communities. In return for your hard work, we offer well-established, structured mentoring and staff development packages to support you in your role.
The Information Governance Team are looking for a highly motivated, organised, enthusiastic team orientated individual to join our Registration Authority (RA) team at Lewisham University Hospital.
You will be a key member of the Information Governance Team, working closely with the departments RA Agent, RA Manager and the Head of Information Governance & Assurance to provide supporting and assistance with the running of the Registration Authority/Smartcard functions.
It is essential that you are organised and have the skills able to provide technical and administrative support, registering staff for Smartcards, assigning specific access to the range of electronic patient records systems we host. This is a highly demanding role and requires someone who likes a challenge.
- To support the implementation of RA related projects across the Trust
- To help assist the RA Team to secure storage of documentation, equipment and consumables that are required for the operation of the RA function.
- Establish standard operating procedures to revoke and cancel user access, ensuring that the procedures are adhered to.
- Occasional travel to other sites in the Trust to issue smartcards to users or troubleshoot RA related problems
- Provide support to the Information Governance function in all aspects of the Registration Authority.
- Troubleshoot both hardware and software issues in relation to RA services.
- Assisting to develop, maintain and update the Trust’s Care Identity Service procedures as required to meet RA and Information Governance requirements.
- Assisting monitoring RA performance and escalate all non-compliance to the appropriate management level.
- To assist in safe keeping of Smartcards and equipment.
- The post holder may be required to participate in provision of an extended hour’s service.
- Other ad-hoc duties required to meet the needs of the service.
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
As an organisation, we’ve made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of “Good” in the Well-Led and Effective domains, in addition to the rating of “Good” that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust’s improvement journey, as we’ve stabilised our workforce by reducing vacancy rates and improving staff retention. We’ve also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams.
- To support the implementation of RA related projects across the Trust
- To help assist the RA Team to secure storage of documentation, equipment and consumables that are required for the operation of the RA function.
- Establish standard operating procedures to revoke and cancel user access, ensuring that the procedures are adhered to.
- Occasional travel to other sites in the Trust to issue smartcards to users or troubleshoot RA related problems
- Provide support to the Information Governance function in all aspects of the Registration Authority.
- Troubleshoot both hardware and software issues in relation to RA services.
- Assisting to develop, maintain and update the Trust’s Care Identity Service procedures as required to meet RA and Information Governance requirements.
- Assisting monitoring RA performance and escalate all non-compliance to the appropriate management level.
- To assist in safe keeping of Smartcards and equipment.
- The post holder may be required to participate in provision of an extended hour’s service.
- Other ad-hoc duties required to meet the needs of the service.
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