Service Advisor

3 days ago


StokeonTrent, United Kingdom Holt Automotive Recruitment Full time

**Service Advisor**

**Our client is a brand franchised dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team.**

**Salary - £22k £30k OTE**

**Location - stoke on trent**

**Key role and responsibilities as a Service Advisor in**:

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers' needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

**Minimum requirements as a Service Advisor in**:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience of using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

**SERVICE ADVISOR**

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