Conference & Banqueting Assistant

6 months ago

Brockenhurst, United Kingdom HandPickedHotels Full time

**About the Company**:
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Conference & Banqueting Assistant at Rhinefield House Hotel, part of Hand Picked Hotels. This role is offered on a casual hours contract basis depending on business needs.

Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest. The hotel has 50 bedrooms, including three feature suites, an outdoor pool, a small health suite and a 2 AA Rosette fine dining restaurant & bar. It is a popular wedding and Afternoon Tea venue with beautiful gardens and grounds.

**About the Role**:

- The role of a Conference & Banqueting Assistant involves supporting the operations within this service area to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
- Responsible for the set-up and take-down of equipment (tables, chairs, props, decorations) ensuring timely delivery and ability to carry and move heavy items.
- You will be expected to be able to hold a good level of knowledge regarding food menu items and availability across all areas including the bar and restaurant.
- Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters.
- As the Conference & Banqueting Assistant, you will be expected to communicate and delegate in line with business levels and daily functions and events.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

**About you**:

- To be considered for this role you will be passionate about delivering a high level of service and attention to detail.
- You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- Having a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
- It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.

**Company Benefits**:

- A competitive salary of £14.32 per hour plus service charge.
- This is offered on a casual contract basis, hours will involve working weekends and evenings which may vary depending on business needs.
- Uniform and meals on duty.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

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