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Credit Controller

4 months ago

Wolverhampton, United Kingdom Culligan Shared Services Full time

**The Role**

We are growing our Credit Control Team due to expansion.

**Salary**: £24,000 - £26,000 depending on experience plus bonus of up to £1000 a month

**Proven Credit Control experience is essential for this role**

**Responsibilities**:

- Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
- Ensuring timely cash collection and recording of customer debt.
- Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
- To maintain accurate administration of customer account and case notes.
- Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.

**Requirements**:
Essential:

- Minimum of 1 years Credit Control experience
- Demonstrate strong oral, negotiation and written communication skills
- Demonstrate competence in using Microsoft Office tools
- A proven track record of providing strong customer service
- Preferably Knowledge in using a ERP/Company systems - Full training given

**Benefits**
- Monday - Friday working pattern
- 23 days' holiday + Bank Holidays - increasing with long service
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Enhanced Paternity & Maternity benefits
- Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression

Please consider yourself unsuccessful on this occasion if we don't get back to you within two weeks.