Housing Officer

2 days ago


West Yorkshire, United Kingdom Spencer Clarke Group Full time

**Spencer Clarke Group** are assisting a local authority in the appointment of an experienced **Housing Officer**to join their **Housing Management Services Team**in**Kirklees**
- As a Housing Officer you will be expected to provide a robust housing management service which will include: income collection, the efficient turnaround of properties, appropriate letting and subsequent tenancy and leaseholder management in line withcurrent legislation. _

**Key responsibilities will include the following**:

- Promote resident engagement and empowerment and promote and develop partnership working.
- Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities.
- To work with tenants and customers using a problem solving and flexible approach in undertaking day to day duties in order to achieve positive outcomes and utilising mediation skills when dealing with difficult problems.
- Prepare professional and clearly written communications to colleagues, partners and customers.
- Participate in team service reviews and service planning as required and ensure any arising individual actions are implemented.
- Effectively collaboratively with your Team Leader/General Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction.
- Previous experience working in a Housing Officer role.

If you think you’ve got what it takes to succeed, or would love to find out more information, either
- **Contact Sophie on**

Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Social Housing and will also provide expert career advice along the way.

We also have a market leading referral scheme of up to £350* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Sophieat Spencer Clarke Group.
- *T’s & C’s apply. _


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