Practice Consultant I

6 months ago

London, United Kingdom FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Business Administration
**Travel Percentage**:
15 - 25%

GENERAL DUTIES & RESPONSIBILITIES
- Defines, maintains and enhances practice offering to support business objectives, strategic development roadmap and client business needs.
- Designs, enhances and implements practice offering to support specific client requirements and address market opportunities.
- Consults with sales, account management and client on the appropriate practice offering to meet specific client requirements and strategic business needs.
- Consults with clients on the most strategic technology projects within a practice area.
- Serves as pre-sales support specialist as needed with sales and account management to create and close sales opportunities. May include developing proposals/statements of work, negotiating pricing, planning engagement projects and delivering prospect presentations.
- Collaborates with internal stakeholders, e.g., product management, development, sales, and senior management to define and support assigned practice area.
- Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative.
- Maintains quality client relationships with both internal and external clients to gain referrals for new clients and achieve excellent client satisfaction and client loyalty.
- Identifies business process improvements for increased efficiency and enhanced client experience.
- Ensures practice provides industry thought leadership.
- Mentors and develops resources to grow practice knowledge among services organization.
- Researches and resolves critical issues related to practice in a timely and professional manner.
- Provides technical and business domain expertise.
- Works directly with clients and may travel to client sites.
- Other related duties assigned as needed.

EDUCATION REQUIREMENTS

Bachelor’s degree in business administration, management or related discipline or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
- Excellent organization, team-building, coaching and mentoring, project management and time management skills
- In-depth knowledge and expertise of the assigned practice area and related business
- In-depth knowledge of financial services industry and related practice specialty
- Strong financial management and planning skills
- Requires long-term vision and executive presence
- Strong analytical, statistical and problem-solving skills
- Ability to utilize judgment in decision-making processes and decisions related to job tasks
- Requires excellent skills in communicating ideas both verbally and in written form in a clear, consice and professional manner including presentations
- Ability to communicate effectively with all levels of management in an organized, professional manner
- Proven success in building relationships
- Ability to persuade and influence others on the best approach to take
- Willing to travel 30% to 50% or as needed.

Additional Requirements

Requires the following experience or equivalent combination of education and experience as a minimum to enter any level of Practice Consultant job:

- Recognized by peer group as a Subject Matter Expert (SME) on the practice specialty
- Must have led or participated in the definition and implementation of service offerings for multiple projects

FIS JOB LEVEL DESCRIPTION

Advanced role. Highly skilled with extensive proficiency in practice specialty. Having wide-ranging experience and in-depth knowledge of the practice specialty, uses professional concepts and both company and client objectives to resolve complex issues in creative and effective ways. Works on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Engages with client contacts and team members. Determines methods and procedures on new assignments and may coordinate activities of other personnel, i.e., as a Team Lead. Coaches and mentors less experienced members of the practice area. Wide latitude for independent judgment. Generally leads a large and complex sub-plan, i.e., up to 50,000 project hours with client revenue up to $5 million within a very large client project/program. Typically requires ten or more years related experience. Barriers to entry such as technical committee review may exist at this level.

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primaril

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