![Aimbridge Hospitality EMEA](https://media.trabajo.org/img/noimg.jpg)
Guest Service Assistant
4 weeks ago
**Job Ref**:INT17330
**Branch**:Hampton by Hilton Newcastle
**Location**:Hampton by Hilton Newcastle
**Salary/Benefits**:£10.92 per hour plus industry benefits.
**Contract type**:Permanent
**Hours**:Part Time
**Shift pattern**:Early late shifts, weekends
**Hours per week**:24
**Posted date**:05/05/2023
**Closing date**:18/06/2023
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice
- Paid breaks
- Starting salary above national living wage
A day in the life of
As** Guest Service Assistant**, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service.
Duties will include:
- Hotel reception including check-in and check-outs.
- Serving food and drinks.
- Bar service.
You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.
Based in the Hampton by Hilton Newcastle you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. When recruiting for our people, we look for shining stars At Aimbridge we believe personality is key, so it goes without saying that you will have bags of charisma and a real flair for hospitality.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
**About Hampton by Hilton Newcastle**:
The Hampton by Hilton Newcastle is a fabulous hotel located opposite Central Station, in the heart of Newcastle City Centre. We are a focus service hotel with tons of personality.
Our staff are personable, friendly, super efficient and all demonstrate 'Hamptonality'. When recruiting, we look for rising stars. People with personality and shine. You don't always need experience, but we always want to see your smile. We are a friendly team and look forward to welcoming new starters to our hotel family.
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